Senior Manager, Policy and Programme Management

2 weeks ago


Paya Lebar, Singapore SSG SkillsFuture Singapore Agency Full time

**[What the role is]**

Role overview: You will be responsible to support the development and implementation of the SkillsFuture Mid-Career Training Allowance (TA), a strategic national initiative aimed at enhancing support for mid-career workers to upskill and reskill to stay competitive and relevant amidst a rapidly changing economy. This is a key role that combines policy development, programme management and stakeholder engagement.

You will be working closely with key stakeholders across the Whole-of-Government to ensure alignment of policies, product strategy, implementation and strategic communications in line with the overall national agenda. You will connect issues with larger systems which include industry/training partners and identify inter-dependencies across workstreams to achieve collective outcomes. You will also lead secretariat duties, including tracking and reporting of programme outcomes.

**[What you will be working on]**

Role and responsibilities:

- Policy development and programme management
- Support the conceptualisation and finetuning of policy and programme parameters
- Convert policies into customer-centric solutions for the TA initiative
- Develop and maintain robust monitoring frameworks to track programme effectiveness and outcomes
- Manage budget planning
- Stakeholder management and communication
- Build and maintain strong relationship with key stakeholders across government agencies to ensure alignment in implementation and ensure smooth change management
- Lead secretariat duties for strategic meetings
- Coordinate responses to public enquiries and stakeholder feedback
- Establish and maintain up-to-date communication materials to proliferate awareness of the TA initiative
- Data analytics
- Leverage data analytics to drive policy refinements and enhance programme impact
- Monitor and analyse programme outcomes against established KPIs
- Provide evidence-based recommendation for policy improvements
- Develop regular reports on programme performance and budget utilisation

**[What we are looking for]**
- 7 to 10 years of experience in policy work and stakeholder engagement in complex settings
- Strong project and timeline management skills
- Conscientious planner with strategic foresight, able to translate broad problem statements into specific policies and identify key issues of relevance
- Strong policy implementation, analytical, writing, problem-solving, and communication skills
- Enjoys tackling challenges and solving complex issues, able to distil key issues from a complex set of information and synthesise diverse and conflicting range of information to shape policy, develop solutions, interventions and frameworks
- Adaptable and comfortable with operating in an ambiguous, uncertain and fast-moving environment
- Able to work well independently as well as in a team
- Has a keen interest in careers and skills policies



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