Order Operation Specialist

1 day ago

Downtown Core, Singapore RSM Stone Forest Full time

**Summary**

**Key Responsibilities**:
**Order Management**:

- Manage and process customer orders from receipt to delivery, ensuring timely and accurate order fulfillment.
- Coordinate with internal teams (sales, inventory, shipping, etc.) to ensure orders are processed smoothly and within deadlines.
- Track order status and provide updates to clients as needed, proactively addressing any delays or issues.
- Ensure that customer requirements are properly documented and communicated to the relevant teams.
- Maintain and update order management system (OMS) with accurate details.

**Supply Chain Planning**:

- Collaborate with sales, marketing, and other stakeholders to understand market demand and adjust forecasts accordingly.
- Assist in optimizing stock levels by analyzing sales patterns, historical data, and market trends.
- Prepare demand planning reports, including forecasts, inventory levels, and sales projections.
- Develop and maintain accurate demand forecasts based on historical sales data, market trends, promotional activities, and input from sales and marketing teams.

**Letter of Credit (LC) Management**:

- Coordinate the preparation and review of Letters of Credit (LCs) for international transactions.
- Work closely with the finance and legal teams to ensure that LC terms and conditions meet the company’s needs and compliance standards.
- Liaise with banks and other financial institutions to issue and amend LCs.
- Ensure all required documents (e.g., commercial invoices, packing lists, certificates of origin) are accurately prepared in line with LC requirements.
- Monitor the progress of LC-related shipments and track payments.
- Resolve any discrepancies or issues related to LC terms and documentation.

**Customer & Vendor Coordination**:

- Build and maintain relationships with key vendors and customers to ensure smooth communication and successful resolution of any order-related concerns.
- Act as the main point of contact for international clients regarding LC terms, shipment tracking, and order status.

**Documentation & Compliance**:

- Ensure compliance with international trade regulations and internal policies related to the handling of LCs and trade documentation.
- Maintain accurate records of all orders, shipments, and LC transactions for audit and compliance purposes.

**Job Type**: Contract
Contract length: 12 months

Pay: $4,000.00 - $5,200.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary

Work Location: In person

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