Head, IT Partners

5 days ago


Buona Vista, Singapore A*STAR Agency for Science, Technology and Research Full time

1. The Head (IT Partners) plays an IT partnership role to Research Entities (REs) including National Platforms. He/She is the advisor and point of contact between the REs and the IT Shared Services (ITSS) for all IT-related matters.

2. His/her scope of work includes but is not limited to the following:
a. Have general knowledge in IT-related matters to be equipped to provide IT advisory to the REs when necessary;
b. Have adequate knowledge in Project Management and IT Service Management to handle IT-related projects professionally i.e. ensure they meet the intended objectives and deliver them on time;
c. Work closely with RE's ED/DCS and IT coordinator on its IT needs and communicate the needs to the ITSS functional teams to ensure smooth and satisfactory services rendered;
d. Be familiar with existing IT services to support RE IT needs, and to work with the ITSS functional teams to propose solutions aligned with WOA directions;
e. Work with REs on their IT budget requests and forecasts, in consideration of IT standard and non-standard services;
f. Communicate IT policies with REs to advocate compliance and help relay any feedback to the IT policy owners; and

g. Keep abreast with new IT technologies and strategies by attending courses, seminars and conferences, to identify and propose new capabilities and features of emerging IT technologies that ITSS and REs can leverage on.



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