Operations Executive

About House of Holly®

House of Holly® is a Singapore-based luxury baby and kids lifestyle brand known for its signature bamboo bedding, apparel, and bespoke gift collections. Our creations blend comfort, sustainability, and artistry through hand-illustrated Toile de Jouy-inspired prints featuring our beloved corgi, Holly.

We’re a small but dynamic team driven by craftsmanship, storytelling, and heartfelt experiences — and we’re looking for an Operations Executive to join us in shaping everyday magic for families around the world.

Position Overview

The Operations Executive will play a key role in supporting our day-to-day e-commerce and warehouse operations. You’ll work closely with the E-Commerce & Retail Operations Manager to ensure smooth fulfilment of online orders, accurate stock management, and efficient retail restocking across our Takashimaya, Tangs, and partner counters.

This is a hands-on role ideal for someone who’s organized, proactive, and enjoys being at the heart of operations — making sure every House of Holly parcel arrives beautifully and on time.

Key Responsibilities
- E-Commerce Fulfilment & Logistics
- Process, pack, and dispatch online orders accurately and efficiently.
- Coordinate courier bookings (e.g., UPS, DHL, Ninja Van) and track deliveries.
- Maintain packing materials and ensure readiness for fulfilment.
- Prepare gift sets, influencer parcels, and festive orders.
- Warehouse & Inventory Management
- Conduct stock counts and maintain up-to-date inventory records.
- Receive and organize shipments from production partners.
- Label, arrange, and restock products for both online and retail channels.
- Assist in restocking partner counters and event locations.
- Handle light to moderate lifting during packing or stock movements.
- Retail & Event Support
- Assist with retail restocks, counter transfers, and event setup/logistics.
- Support the team during pop-ups and activations when required.
- Administrative & Backend Tasks
- Update WooCommerce backend order statuses.
- Assist in simple product uploads or updates on the website.
- Maintain courier logs and operational tracking spreadsheets.
- Provide general support to the Operations Manager and team.

**Requirements**:

- Minimum GCE ‘O’ Level or Diploma in Business, Logistics, or related field.
- Prior experience in e-commerce fulfilment or warehouse operations preferred.
- Basic computer proficiency (Excel/Google Sheets, WooCommerce or Shopify experience a plus).
- Detail-oriented, reliable, and able to multitask under mínimal supervision.
- Comfortable with light physical work (lifting cartons, packing).
- Positive, team-oriented attitude with initiative and willingness to learn.

What We Offer
- Competitive salary (commensurate with experience)
- 5-day work week (occasional weekends for events)
- 14 days annual leave + public holidays
- Medical & dental claim allowance
- Dynamic, nurturing work environment with growth opportunities
- Exposure to premium retail operations and e-commerce platforms

Career Growth

This role offers the opportunity to grow within the company into senior operations, retail coordination, or managerial roles as House of Holly expands regionally.

How to Apply

If you’re passionate about meaningful brands and enjoy hands-on operational work, we’d love to hear from you.

Please send your resume and a short introduction to:
Subject: Application for Operations Executive

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $2,800.00 - $3,200.00 per month

**Benefits**:

- Employee discount

**Education**:

- Local Polytechnic Diploma (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person