Specialist, Cabin Services

2 days ago

Singapore Scoot Tigerair Pte Ltd Full time

POSTED 21 APR 2025

**Summary**

Scoot is seeking an energetic, positive and dynamic individual to join the Cabin Crew Communications Team. In this role, you will be responsible for delivering timely, concise & up to date information to cabin crew, enabling them to perform effectively & provide excellent service. Strong written and verbal communications skills, attention to detail, and passion for engaging with people are essential.
- Collaborate with the Cabin Service Team on all matters related to cabin crew communications.
- Ensure timely, concise and accurate dissemination of information relevant to cabin crew operations.
- Plan, develop and implement intitatives and content to keep crew members informed. engaged, and aligned with organisational goals.
- Identify and utilise appropriate communication channels, IT systems and tools to faciliate effective information sharing & crew engagement.
- Analyse the effectiveness & communication strategies and engagement intiatives, & implement improvements based on insights and feedback.
- Maintain high standards in selection and quality of crew members participating in company events.
- Oversee and manage cabin crew recruitment process.
- Design and deliver culture orientation training for Foreign Hires.
- Maintain and manage all matters related to Inflight Announcements and Station Information.

**Requirements**:

- Strong command of spoken and written English
- Excellent interpersonal, communications and influencing skills
- Results driven with a strong sense of achievement
- Ability to manage digital processes and automation projects
- Social media savvy and up-to-date with latest outreach trends
- Highly self-organised, systematic and detail oriented
- Energetic and positive with enthusiatic and adaptable to change
- Resilient, proactive, flexible - capable of handling last minute changes effectively
- Able to perform well under pressure and meet tight timelines
- A positive role model who is well groomed and leads by example
- Strong people management skills with high emotional intelligence (EQ) and self-awareness

**Entry Level: 0 - 2 years**

**SINGAPORE HQ**

**CABIN SERVICES MANAGEMENT**

**CONTRACT

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