Site Reliability Engineer

3 days ago


Kallang, Singapore Viasat, Inc. Full time

About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:
The day-to-day:
As a Site Reliability Engineer, you will:

- Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions
- Participate in and provide feedback on product design, especially regarding reliability and availability
- Drive initiatives with partner teams to improve the reliability and performance of the Service through improved system design
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution
- Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize the Customer issues
- Drive monitoring and automation initiatives
- Create and present Performance reports for technical and management stakeholders
- Work closely with Engineering teams to communicate and prioritize the service impacting issues
- Reproduce and test the Customer issues in the Lab
- Develop Automated scripts and tools to Enable monitoring of the Service
- Be part of on-call rotations

What you'll need:
**Requ**irements**
- 5+ years experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
- 5+ years experience in Network Operations or Product Support
- Advanced knowledge of modern programming languages, especially Python
- An ability to understand large complex systems and a passion to constantly improve environments
- Strong networking knowledge: TCP/IP, IPSEC, VPN, NAT, Routing Protocols, AAA
- Set priorities and work efficiently in a fast-paced environment
- Demonstrated ability to deliver results on time with high quality and attention to detail
- Demonstrated ability to work with ambiguous requirements, adapt, and learn
- Experience with data analytics tools(Splunk, Kibana)
- Keen (data-driven) decision making skills under incomplete information
- Excellent face-to-face and remote customer rapport
- Bachelor’s degree in electrical engineering, Computer Science, or Computer Engineering
- Up to 10% travel

What will help you on the job:

- Experience analyzing data and trending to gain operational efficiencies
- Telecom or related operational service experience, especially wireless networks
- Previous technical role in a DevOps/SRE workflow
- Experience with Satcom technology
- Experience/knowledge GCP, AWS, Big Query

EEO statement:



  • Kallang, Singapore CA builder & Interior Full time

    We are seeking a motivated and detail-oriented Engineer cum Drafter to join our team. The role combines technical design and engineering support, where you will be responsible for producing accurate drawings and assisting with project execution across residential and commercial developments. Key Responsibilities: Prepare and develop detailed architectural,...

  • Site Engineer

    5 days ago


    Kallang, Singapore Otis Full time

    Date Posted: 2024-10-24 Country: Singapore Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers! Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new...

  • Site Manager

    2 weeks ago


    Kallang, Singapore LBD Engineering Pte Ltd Full time $90,000 - $120,000 per year

    Job DescriptionAssist in planning and creating schedules and project timelines.Track deliverables, control subcontractors and suppliers to meet schedule, safety and quality objectives.Attend all meetings including consultant, technical and subcontractor.Planning of housekeeping by coordinating responsibilities of site engineers / site supervisors and...

  • Head of Engineering

    2 weeks ago


    Kallang, Singapore AstraZeneca Full time

    **AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading biopharmaceutical companies. We’re also a Great Place to Work.**: **This is a...

  • Customer Engineer

    3 days ago


    Kallang, Singapore Viasat, Inc. Full time

    About us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an...


  • Kallang, Singapore Southern Asia Pacific HR Job Teck Full time

    **SITE SUPERVISOR( Land Reclamation)** **Responsibilities**: Supervise land works activities for the proposed reclamation Coordinate & supervise the land works operations Works executed by Subcontractors yet requiring high level of involvement & engagement with the various Subcontractors Work according to high safety and quality standards and advise the...


  • Kallang, Singapore Forte Employment Services Full time

    A staffing agency in Singapore is looking for a mechanical installation technician to support IT and AV projects. Responsibilities include assembling components, troubleshooting issues, and providing on-site support for system commissioning. Ideal candidates have at least one year of relevant experience and the ability to read technical drawings. This...

  • Field Engineer

    5 days ago


    Kallang, Singapore ACHIEVE TALENTS PTE. LTD Full time

    **Employee-Centric Work Environment**: - **Excellent Career Progression and Stability**: - **Attractive Benefits and Remuneration** Our client is a leading IT solution provider whose main focus is on wireless engineering services and network infrastructure solutions. **About the Field Engineer role**: You will be tasked to the Project Manager that...

  • Project Engineer

    5 days ago


    Kallang, Singapore Convergint Singapore Pte Ltd Full time

    **General Description**: The position of Project Engineer is responsible for security equipment installation, testing, commissioning and system programming in according to Convergint’s standards; Ensuring good engineering project quality; Maintaining a high level of customer satisfaction. **Main Responsibilities**: Security equipment installation,...


  • Kallang, Singapore AIMFLEX Singapore Pte Ltd Full time $60,000 - $120,000 per year

    Primary Functions:To participate in functional test development projects for PCBA Functional Tests and HLA (High-Level Assembly) Functional Tests. Work scopes include but are not limited to UUT functionality verification in AC/DC/RF/Embedded electronics domains & UUT Firmware Programming.To develop test software using NI software suite (LabVIEW, TestStand,...