Site Reliability Engineer

2 days ago


Kallang, Singapore Viasat, Inc. Full time

About us:
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:
The day-to-day:
As a Site Reliability Engineer, you will:

- Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions
- Participate in and provide feedback on product design, especially regarding reliability and availability
- Drive initiatives with partner teams to improve the reliability and performance of the Service through improved system design
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution
- Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize the Customer issues
- Drive monitoring and automation initiatives
- Create and present Performance reports for technical and management stakeholders
- Work closely with Engineering teams to communicate and prioritize the service impacting issues
- Reproduce and test the Customer issues in the Lab
- Develop Automated scripts and tools to Enable monitoring of the Service
- Be part of on-call rotations

What you'll need:
**Requ**irements**
- 5+ years experience in troubleshooting and triage of technical issues in a fast paced environment, to support customers.
- 5+ years experience in Network Operations or Product Support
- Advanced knowledge of modern programming languages, especially Python
- An ability to understand large complex systems and a passion to constantly improve environments
- Strong networking knowledge: TCP/IP, IPSEC, VPN, NAT, Routing Protocols, AAA
- Set priorities and work efficiently in a fast-paced environment
- Demonstrated ability to deliver results on time with high quality and attention to detail
- Demonstrated ability to work with ambiguous requirements, adapt, and learn
- Experience with data analytics tools(Splunk, Kibana)
- Keen (data-driven) decision making skills under incomplete information
- Excellent face-to-face and remote customer rapport
- Bachelor’s degree in electrical engineering, Computer Science, or Computer Engineering
- Up to 10% travel

What will help you on the job:

- Experience analyzing data and trending to gain operational efficiencies
- Telecom or related operational service experience, especially wireless networks
- Previous technical role in a DevOps/SRE workflow
- Experience with Satcom technology
- Experience/knowledge GCP, AWS, Big Query

EEO statement:



  • Kallang, Singapore CA builder & Interior Full time

    We are seeking a motivated and detail-oriented Engineer cum Drafter to join our team. The role combines technical design and engineering support, where you will be responsible for producing accurate drawings and assisting with project execution across residential and commercial developments. Key Responsibilities: Prepare and develop detailed architectural,...

  • Site Engineer

    5 days ago


    Kallang, Singapore OTIS Full time $60,000 - $120,000 per year

    Date Posted: Country:SingaporeLocation:8 Kallang Avenue #07-01/09 Aperia Tower 1, SingaporeAt Otis, it's our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best EmployersJoin the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.About YouYou will...


  • Kallang, Singapore CA BUILDER & Interior Full time $2,000 - $69,924 per year

    We are seeking a motivated and detail-oriented Engineer cum Drafter to join our team. The role combines technical design and engineering support, where you will be responsible for producing accurate drawings and assisting with project execution across residential and commercial developments. Key Responsibilities: Prepare and develop detailed architectural,...

  • Site Manager

    7 days ago


    Kallang, Singapore LBD Engineering Pte Ltd Full time $90,000 - $120,000 per year

    Job DescriptionAssist in planning and creating schedules and project timelines.Track deliverables, control subcontractors and suppliers to meet schedule, safety and quality objectives.Attend all meetings including consultant, technical and subcontractor.Planning of housekeeping by coordinating responsibilities of site engineers / site supervisors and...

  • Customer Engineer

    2 days ago


    Kallang, Singapore Viasat, Inc. Full time

    About us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an...


  • Kallang, Singapore Southern Asia Pacific HR Job Teck Full time

    **SITE SUPERVISOR( Land Reclamation)** **Responsibilities**: Supervise land works activities for the proposed reclamation Coordinate & supervise the land works operations Works executed by Subcontractors yet requiring high level of involvement & engagement with the various Subcontractors Work according to high safety and quality standards and advise the...

  • Team Supervisor

    4 days ago


    Kallang, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Engineering/Manufacturing - Position Title**:Team Supervisor (Site Operations)**: - Working Location: Kallang - Working Hours: 5 days (Mon - Fri, 8.30 am - 6.30 pm) - Salary Package**:Basic salary $4,000 + Variable Bonus**: - Duration: Permanent Role **Key Responsibilities** - Ensure accurate daily tracking of worker...

  • DevOps Engineer

    4 days ago


    Kallang, Singapore Virtusa Full time

    **Key Responsibilities**: - Experienced in designing and implementing Mobile Device Management (MDM) solutions - 5+ years of experience in building large scalable infrastructure and platform with IAC and GitOps - Familiar with cloud services such as AWS and Azure. - Familiar with Zero Trust Network solutions such as Azure AD Conditional Access and...

  • Ms Engineer

    2 weeks ago


    Kallang, Singapore NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Kallang, Singapore Arrowcrest Technologies Pte Ltd Full time

    **Key Responsibilities** - Manage assigned projects involving integrated security systems such as CCTV, intrusion detection, access control, and intercom systems - Oversee installation, testing, and commissioning of systems according to customer requirements, budget, and schedule - Supervise and monitor progress of project on-site - Conduct site surveys and...