Director, People Partner

**About Doctor Anywhere**

Doctor Anywhere is a regional tech-enabled, omni-channel healthcare company, on a mission is to make healthcare simple, accessible, and efficient for everyone. Doctor Anywhere’s digital platform bridges gaps in the healthcare ecosystem through technology and innovation, enabling users to manage their health easily and effectively through the DA mobile app. Headquartered in Singapore with presence in 5 countries in Southeast Asia, Doctor Anywhere now serves more than one million (and growing) users in the region.

If you thrive in an environment that values disruptive thinking and innovative problem-solving, and would love to do purposeful work that can impact the community, join us in our mission to build great products to help everyone lead happier and healthier lives

**Our Team and the Role we are hiring for**

We are looking for an experienced **Director, People Partner** to head up the People Partner team in the region. You will oversee our People Partner team, partnering with our leadership to design and implement people strategy, practices and programs across the region.

You thrive in a fast-paced operational environment and have a passion for partnering with managers to deliver impactful talent solutions and culture for this workforce. You will work closely with business managers across multiple teams and sites in Singapore to ensure HR deliverables are met.

You must be skilled at designing HR practices for a diverse workforce (including Technology, Product, Operations, Customer Service, Medical Services and Sales/Commercial teams), strong in influencing and mentoring others and great at building strong relationships at all levels. We need a business partner leader who can balance the need to be strategic along with the ability to demonstrate empathy and roll up your sleeves attitude. You are passionate about providing excellent internal client support and driving people operational excellence along with the People & Culture team.

**Responsibilities**
- Is a trusted advisor and operates with a strong business mindset and understanding of business needs to execute people-related strategies together with leaders and managers.
- Design and deliver people programs and solutions to creatively solve business challenges in areas such as employee engagement, workforce planning, cultural change, compensation review, and change management.
- Guide and coach leaders and people managers on how to appropriately manage and resolve minor and complex people issues (e.g. performance management, conflict management, retention, etc)
- Partner closely with the Talent Acquisition team and People Operations to provide positive employee experience from hiring and onboarding, development to offboarding of employees, driving HR operations excellence throughout the employee lifecycle.
- Promote a culture of feedback and open communication among managers and employees across DA.
- Have a data driven mindset to provide insights to leaders to drive business outcomes
- Manage a team of People Partners and Generalists

**Requirements**:

- At least 15-18 years of progressive HR experience across various industries. Experiences in a high growth environment and start-ups is a plus.
- Experience in driving cultural change in mergers and acquisitions is a plus.
- A collaborative and thoughtful HRBP who sees the big picture and is comfortable getting into the details.
- Demonstrates empathy and ability to connect with team members from Customer Service, Medical Services and Operations.
- Demonstrated client-service orientation, with a clear, approachable, and friendly communication style with a positive solutions-focused attitude.
- Tech savvy and comfortable with any HRIS (preferably BambooHR), GSuite especially Excel skills.
- Genuine curiosity and strong desire to continuously learn, grow and develop others
- Comfortable with open communication and giving and receiving open, constructive feedback respectfully
- Proven ability to work collaboratively to develop and execute programs.
- Not afraid to roll up their sleeves and get involved in all aspects of the role
- Unquestioned integrity and a confident presence to effectively resolve sensitive issues.