Principal Counsellor

COMPANY DESCRIPTION

Kaplan is one of the world’s largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 85,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth. If you are seeking for challenges and enrichment, we welcome you to write to us

DESIGNATION : Principal Counsellor

RESPONSIBILITIES

**Kaplan Singapore**

**Principal Counsellor**

Student Guidance & Counselling Services support students with diverse study needs, such as those who face adjustment issues, study stress, medical conditions or temporary disabilities. Confidential psycho-educational interventions facilitated by professional counsellors employ both education and counselling strategies in individual or group sessions. Students will acquire practical and positive emotional and behavioural skills to improve life adjustment, management of emotions and self-awareness through these sessions.

**Responsibilities**:

- Develop and maintain standards of quality care through a comprehensive counselling system and support that involve clinical assessment and intervention for psychosocial counselling; academic counselling; admission assessment; referral and preventive programme.
- Develop and maintain a process of referral to community agencies, public hospitals and private health care.
- Oversee and provide confidential counselling and guidance support that enhance student well-being and study achievement.
- Oversee and provide consultation and critical incident intervention to severely distressed students.
- Oversee and conduct family intervention whenever appropriate and necessary (i.e. students under 18 years old).
- Provide consultation to staff/ HODs on student mental health/ behavioural issues for front-line intervention and support
- Lead team to plan, design and conduct talks/ workshops and awareness campaigns on mental health related issues.
- Develop and maintain online self-help mental health resources for students and lecturers.
- Develop and maintain disability and diversity support guidelines/processes for pre-admission assessment.
- Undertake pre-admission assessments or when needs arise during students’ course of study and advise school management on any special adjustments and academic accommodation eg. alternative examinations, extended time, mobility around campus etc.
- Liase with university partners on matters relating to access and inclusion for students with disability, physical or mental health conditions to enable equal participation in study.
- Liaise with university partners on matters relating to academic dishonesty and plagiarism
- Oversee and provide case discussion, guidance and coaching to junior counsellors
- Oversee and maintain effective documentation, tracking of trends and evaluation of services and management reporting.

QUALIFICATIONS

**Minimum Requirements**
- Master’s degree /Bachelor’s degree in counselling / Social Work / Psychology
- At least 10 years of related work experiences with a minimum of 5 years in counselling field
- Experienced in crisis intervention
- Competent in using appropriate evidence-based psychotherapeutic approach and techniques
- Competent in delivering talk and facilitating workshop
- Knowledge and ability to interpret relevant education policies (i.e. requirements of Private Education Institute and partnering Universities)
- Competent in intake procedure, initial assessment, case conceptualization and treatment planning
- Good knowledge of mental health issues
- Familiar with theoretical perspective in conceptualizing cases
- Familiar with inclusion and diversity framework and practices
- Committed to professional ethics and integrity
- Ability to work independently and multi-task within a limited timeline
- Self-directed and driven by passion to serve
- Superior interpersonal and teamwork skills