Manager, Administration Support

The Air Traffic Management Research Institute (ATMRI) at Nanyang Technological University (NTU), Singapore, was established in 2013 through a collaboration between NTU and the Civil Aviation Authority of Singapore (CAAS). Its mission is to conduct cutting-edge research in air traffic management (ATM) to support Singapore's position as a leading air hub and drive innovation in the Asia-Pacific region.

ATMRI focuses on modernizing and harmonizing regional airspace operations to sustain the rapid growth of air transportation in the region. Its strategic research areas include artificial intelligence and data analytics for ATM, urban aerial transport systems, regional ATM modernization, exploratory studies on emerging technologies, and talent development through PhD programs.

The institute aims to generate world-class ATM research, find innovative solutions, and catalyze transformation in the field. It plays a pivotal role in advancing the efficiency, safety, and sustainability of air traffic management systems.

The Manager, Administration Support is responsible for overseeing the administrative operations, budget management, external liaison, R&D programme management and publicity efforts of the research center. This role ensures efficient workflow, financial sustainability, strategic partnerships, and effective communication to enhance the center’s visibility and impact.

Job responsibilities:
Policies planning, formulation and implementation- Manage and deliver an effective policy and planning in supporting and strengthening the institute’s structure, function and direction. Examine the current practice and policy matters.- Suggest and formulate new and refined policies to the management team and implement them.

Budget and financial management

Delivery of an effective financial system and strategic action plan for the Institute in supporting the University and the funding agencies’ financial requirements. For instance:
- Prepare and monitor the institute’s budget, ensuring financial sustainability- Track expenditures, approve financial transactions and maintain records- Collaborate with finance teams to ensure compliance with funding regulations- Identify cost-saving opportunities and optimize resource allocation

HR Management

Delivery of an effective human resource system and strategic action plan for the Institute in supporting the University and as per the MOA requirements:
- Manage and oversee the full spectrum of responsibilities in the recruitment of the Institute Management Support Staff (MSO) including preparation of job descriptions, interviewing, budget and induction programme- Set up, develop and manage orientation programme to newly hired staff- Manage the salary and appraisal matters of the research staff- Supervise administrative staff and provide guidance on best practices

Manage matters related to the Governing Council, the Scientific Advisory Panel and other important visitors and meetings

Delivery of effective support to the Governing Council (GC), the Scientific Advisory Panel (SAP) and other important visits and meetings:
- Manage the full spectrum of the appointments and re-appointments of the Governing Council and Scientific Advisory Panel members- Prepare and support in writing the meeting papers.- Provide administrative support to the SAP in its reviews of programmes/projects proposals and progresses.

Manage matters related to the Memorandum of Agreement and other agreements- Set up, manage and refine administration systems to track and monitor KPIs, tracking metrics and deliverables for the Institute.- Provide review and management of the terms and conditions of the existing MOA and provide administrative support and facilitate in its 5-year rolling plans in supporting the Director and the management team.- Prepare, liaise and manage the agreements with NTU LSO and with both existing and potential partners.

Manage the R&D programmes- Manage an effective R&D programme management system that provides guidance and structure to the R&D staff in the administration of funds and its reimbursement, KPIs, deliverables and terms and conditions.

Liaison and stakeholder engagement- Act as the primary point of contact for external partners, funding agencies, and collaborators.- Foster relationships with academic institutions, government bodies, and industry stakeholders.- Coordinate research collaborations, sponsorships, and funding opportunities.- Represent the center in meetings, conferences, and networking events.

Publicity and Communication- Develop and execute marketing strategies to enhance the center’s visibility.- Oversee content creation for websites, newsletters, and social media platforms.- Manage public relations efforts, including press releases and media outreach.- Organize events, seminars, and workshops to promote research activities.

Requirements:
Education qualifications:
- Recognised Bachelor’s Degree in Business Administration, Finance, Public Policy, Human Res