Customer Service Officer

24 hours ago

Jurong East, Singapore EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD. Full time

**Responsibilities**:

- Manage customers’ orders efficiently.
- Assist in the generation of sales order, delivery order, invoice, and credit note.
- Ensure accuracy in receipts, amounts, and records.
- Execute day-to-day sales order processes.
- Collaborate with other departments to fulfil customers’ orders.
- Provide indoor sales support.
- Perform any other ad-hoc duties assigned by Management.

**Job Requirements**:

- Minimum 'O' Level or Diploma qualification.
- Preferably with at least 2 years of relevant experience.
- Excellent communication, interpersonal skills, and customer oriented.
- Proactive with a strong ability to prioritize tasks effectively.
- Capable of working under pressure and managing multiple tasks.
- Familiarity with ERP/NAV system is a plus.
- Diligent and dependable with a positive attitude.
- Fluent in Mandarin is preferred, as the role involves interacting with Mandarin speaking clients.

**Working Hours**:

- 5.5 days’ work week (Alternate Saturday)
- AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR
- AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)

**Work Location**:

- 5 Jalan Tepong (Transport is provided: Pick-up point at Lakeside MRT Station)

**Why Join Us**:

- Be part of a company that values and invests in its employees.
- Work in a collaborative and inclusive environment.
- Have a strong supportive culture that encourages innovation and career growth.
- Competitive compensation and benefits package.

**Attractive Staff Benefits**:

- Performance Bonus, Medical Benefits, and Staff Purchase, etc.

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

Work Location: In person

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