Customer Service Officer

2 weeks ago

Singapore JJ Consulting Services Full time

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Customer Service Officer (Office Hours/ Location
- Bukit Batok)

Trainings are provided/ Fresh Graduates Welcome

**Responsibilities**:

- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards

**Job Requirements**:

- GCE ‘O’ Level and above
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

**Salary**: $1,812.30 - $2,300.00 per month

**Experience**:

- customer service: 1 year (preferred)

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