E-commerce Merchandise Analyst

7 days ago


Singapore WILLIAMS-SONOMA SINGAPORE PTE. LTD. Full time

The merchandise analyst is responsible for delivering a superior site experience for the customer by using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless, friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent marketing narrative with all channels.

**Responsibilities**
- Manage and track Tactical Calendar (seasonal and weekly site builds)
- Perform Product Data UAT, Set Up + Maintenance
- In charge of Daily reports to manage PIP (Product Information Page) performance and verify assortment against categories
- Manage No Longer Available + New Sku Reporting
- Review Product Ranking and Weekly SEO updates from action plans
- Monitor performance of Related Products set up and Group-to-Category set up
- Creating/building out Categories, PIP Thumbnail set up/quarterly updates
- HTML coding of content pages
- Home Page set-up and flips
- Attend monthly and weekly meetings
- Other projects as assigned
- Manage third-party integrations for rich relevance & faceted navigation

**Criteria**
- Min tertiary qualification and 2 years of e-commerce or related experience
- Ability to make timely decisions, anticipate problems, and provide creative solutions
- Strong affinity for the products and brand
- Proven analytical, business planning, and organizational skills
- Ability to deal with Ambiguity, fast pace, and a changing environment.
- Experience working in a global business and across multiple time zones
- Strong attention to detail
- Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

**We believe in People First**

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

**Your Journey in Continued Learning**
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops and learning programs
- Speaker Series



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