Customer Support Specialist
2 days ago
**What you can move with us**:
- With your expertise, your primary responsibilities will be to provide technical support to our customers during the implementation, installation, and configuration phases. This includes customer support for the use and maintenance of our Industry 4.0 software product family. Together with your colleagues in a cross-functional team, you will support a close customer base with specific contact persons.
- In doing so, you will provide important technical support regarding the customer's production-critical infrastructure.
- You will be responsible for the coordination and implementation of complex updates and analyze possible faults in our customer systems via remote maintenance in close cooperation with our development department.
- You will actively shape the conceptual design and implementation of process and product improvements.
- Possibility to travel to international customers.
**What you bring along**:
- Completed training as an IT specialist in system integration or a degree in the field of (business) informatics, mathematics or similar.
- Ideally 1-3 years of professional experience in IT support or a comparable position.
- First experiences with remote maintenance connections and virtual machines are a plus.
- Customer centric work ethic, good communication skills, and a solution
- as well as customer-oriented working style.
**How we value your work**:
- You will work in our office in Singapore after a successful orientation period at our headquarter in Aachen / Germany.
- We support employees to have flexible working hours.
- Your personal growth is one of our focuses, therefore we have long-term career development program, including a wide range of further training opportunities.
-
Customer Support Specialist
6 days ago
Singapore CROWN COFFEE PTE. LTD. Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include recording and resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should...
-
Customer Support Specialist
2 days ago
Singapore ABB Full time**Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Customer Support Specialist
11 hours ago
Singapore Marvable Full timeWe are a high growth Direct-to-Consumer (DTC) e-commerce start-up. Our mission? Help people create workspaces they actually love spending time in. To achieve this, our team has built market-leading brands like ErgoTune (ergonomic chair) and EverDesk+ (standing desk). Here at Marvable, our mission is to create a comfortable space for everyone to work better...
-
2nd Line Support Analyst
2 days ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
-
Customer Support Specialist
11 hours ago
Singapore Candex Full time**About**: Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for...
-
Customer Support Specialist, Customer Delivery for
11 hours ago
Singapore Wärtsilä Full timeCustomer Support Specialist, Customer Delivery for Automation & Navigation - As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers - always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering...
-
Customer Support Specialist
1 week ago
Singapore Advanced Micro Devices, Inc. Full time**What you do at AMD changes everything** We care deeply about transforming lives with AMD technology to enrich our industry, our communities and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning...
-
Multilingual Customer Support
2 weeks ago
Singapore TY Innovations Pte. Ltd. Full timeA customer service company in Singapore is seeking a Customer Support Specialist to handle customer inquiries and ensure high satisfaction. Responsibilities include troubleshooting complaints, preparing quotes, and collaborating with departments. The ideal candidate has excellent communication skills and the ability to work effectively in a team. This role...
-
eShipping IT Specialist
3 days ago
Singapore Xcellink Pte Ltd Full timeA leading logistics company in Singapore is seeking a CFIT Technical Specialist to provide technical support for their Electronic Shipping Solutions. In this role, you will assist customers with setup, troubleshoot issues, and ensure compliance with IT standards. Candidates should have at least 2 years of IT support experience, preferably with eCommerce...
-
Customer Support Specialist
4 days ago
Singapore Bullionstar Full timeLocation: Singapore As the monetary system decays under debt, inflation and irresponsible governance, our mission at BullionStar is to return Gold & Silver to its rightful place as money. Having established our presence as the leading bullion dealer in Singapore with an edge in technology, we have now expanded to the United States and New Zealand as part of...