
Sales Coordinator
3 days ago
Roles & Responsibilities
**SALES COORDINATOR**
**Responsibilities**
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Respond to complaints from customers and give after-sales support when requested.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Making the company's products and services as attractive to potential customers as possible.
- Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date.
- Support senior management by completing orders and keeping customers informed of delays and delivery dates.
- Attend essential sales training meetings and develop an understanding of all the company's services and products.
- Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports.
- Typing business letters, memorandums, standard operation forms, reports and other correspondence in an accurate and timely manner as directed.
- Creates new and innovative ideas to sell products.
- Assists the marketing department in new marketing campaigns.
- Assist in the preparation and organising of promotional material or events.
- Monitor the team’s progress, identify shortcomings and propose improvements.
- Ensuring adherence to laws, regulations, and policies.
**Requirements and skills**
- Bachelor's or associate's degree in related fields is preferred.
- Proven working experience as sales coordinator..
- Proficiency with computerised financial systems, such as, databases, payment processing, excel spreadsheets, payroll services.
- Strong IT skills, including database development.
- Strong business sense and industry expertise.
- Able to handle numerous time critical assignments simultaneously.
- Strong analytical, organisational, and creative thinking skills.
- Excellent communication, interpersonal, and customer service skills.
- Excellent verbal and written communication abilities across all levels of an organisation.
- Strong budget development and oversight skills.
- Solid understanding of financial management.
- Strong Leadership,Conflict Management,Decision-Making,People Management,Competitive analysis,Management proficiency,Supply management,Customer service,Presentation skills,Analysing information,Problem Solving,Planning and Teamwork,Critical Thinking skills.
- Time-management and organisation skills
- Certified professionals are preferred.
- The Ability to multitask and work under pressure.
- Availability to work within opening hours (e.g. evenings, holidays, weekends).
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