Application Support Engineer

1 week ago

Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

**Responsibilities**:

- Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
- Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
- Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
- To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
- Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
- Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
- Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
- Good communication skills, negotiation skills, and stakeholder management.
- Adhere to organizational guidelines and process during deliver.
- Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
- Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

**Requirements**:

- Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
- Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
- Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
- Good level of command over production Infra; performance monitoring and reporting tools.
- Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
- Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
- Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
- Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
- Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
- Working Experience on any microservice platform mostly in Banking.
- Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
- Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
- Ability to work with stakeholders to stretch role in depth/width.
- Should be well-versed with latest Finacle and technology trends.
- Good experience in running automation and service improvements experience.
- Good experience on working with multiple teams of infra and Functional team

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