Community Engagement Manager

**About the Internet Society**

The Internet Society is a global non-profit organization that works to protect the Internet as a place of opportunity. We connect and empower communities to ensure the Internet remains trustworthy—open, globally connected, secure, and a resource for good in the world. We believe the Internet is for everyone. But it’s more than just a privilege; it’s our responsibility to improve it.

We mobilize technologist, end users, potential users, policymakers, government agencies and institutional and corporate partners to defend and promote the collaborative inter-networking, technical standards, and protocols that grow and strengthen the Internet. If you believe in the power and possibility of the Internet, be part of our mission

The Internet Society (ISOC) is committed to a culture of diversity and inclusion, where all individuals are valued for their distinct contributions. Our people are the most valuable strengths we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our staff invests in their work represents a significant part of not only our culture, but our reputation and ISOC’s achievements.

**What you’ll do**

As Community Engagement Manager for the Asia Pacific Region, you will be responsible for ensuring that our 18 Chapters across the region receive the highest level of service and care from the Internet Society and that they feel connected with the Internet Society’s global mission. You will join a global Community Engagement Team that serves chapters, individual members, and Organizational members across the world. In this role, you will help nurture and grow a community of Chapters in APAC to advance the Internet Society’s vision for the Internet in the region.

**Location**
Work from home - India, Singapore, Malaysia, Australia

**Essential Duties and Responsibilities**

Engaging the Internet Society chapters community in APAC by:

- creating close relationships and trust with our chapter leaders and members in the region
- ensuring an effective flow of information from both the chapters to the staff organization and vice versa
- acting as internal advisor as to how to engage with our volunteer community in the region
- gathering and sharing of regional chapter success with our global community
- serving as the primary point of contact for Chapter leaders in APAC
- keeping up chapter related data and records to build and maintain the basis for meaningful engagement
- supporting chapters in aspects linked to association management and volunteer engagement
- creating opportunities for collaboration and alignment between the local communities and staff
- Other duties as assigned

**Desired Qualifications**
- A minimum of three (3) years of progressively responsible professional experience
- A proven track record of excellence in community building
- Demonstrated knowledge of the geographic and cultural diversity of the APAC region
- Familiarity with the Internet ecosystem, basic Internet technology and Internet topics relevant to the region
- A proven track record of excellence in community building or organizing
- Ability to practice sound judgement and diplomacy in dealings with volunteer leaders
- Skills to build bridges between chapters, individual members, organizational members, regional partners,
- Experience with chapter governance aspects and volunteer management practices
- Experience with Association Management Systems and Project Management tool
- Fluency (written and spoken) in English is required
- Commitment to the Internet Society’s mission, values and objectives.
- Experience working with a Globally distributed workforce and ability to work across time zone.
- Excellent interpersonal skills with the ability interact positively in a multicultural and multidisciplinary environment.
- Ability to travel as needed when travel resumes.

**What You'll Love About Us**
- **Make an Impact.** We have an exciting vision and mission to bring the internet to everyone
- **Great Company Culture**: We are a global team in 30+ countries and live our values of collaboration, inclusion, respect, people and passion in all of our HR programs including our new recognition program
- **Rest and Relaxation. **Generous paid time off and paid public holidays.
- **Benefits. **Based on local in-country guidelines.
- **Give back.** Get paid to volunteer in your community
- **Professional Development and Educational Benefits**_. _Annual company contribution towards professional development or higher education.
- **Flexible Work Models.** Flexible work-from-home option for most locations

Compensation and benefits for this position will be paid in local currency and based on the country and geographic location’s local salary and benefits market data for the position. Exact pay will be based on factors including but not limited to relevant qualificatio