Manager/Senior Manager, Community Engagement

6 hours ago

Singapore REACH COMMUNITY SERVICES LTD. Full time

The Manager / Senior Manager, Community Engagement leads the strategic and operational aspects of community engagement, public relations, fundraising, donor stewardship, volunteer management, and event planning. This role plays a key part in elevating the charity's visibility, strengthening stakeholder relationships, and driving resources to advance its mission.JOIN US if you are a passionate, service-oriented leader dedicated to upholding the values of our profession and organisation.Key Responsibilities: Community Engagement & Donor Relations • Build and nurture relationships with donors, partners, foundations and family offices.• Develop strategies to grow our donor base and enhance retention.• Manage donor accounts and ensure thoughtful stewardship.• Optimize CRM systems for targeted outreach and data-driven insights.Fundraising & Resource Mobilization • Lead fundraising campaigns across digital, direct mail, grants, and sponsorships.• Organize impactful fundraising events aligned with our mission.• Prepare annual fundraising plans and performance reports.• Cultivate partnerships to boost visibility and community support.PR & Communications • Oversee marketing and communications across all platforms.• Manage media relations and public messaging to elevate our brand.• Ensure consistent and compelling messaging for all stakeholders.• Coordinate internal communications to keep staff informed and engaged.Event Planning & Stakeholder Engagement • Plan and execute donor appreciation events and community outreach programmes and activities . • Collaborate across teams to deliver seamless and strategic events.• Gather feedback and measure event success to inform future initiatives.Volunteer Management • Supervise the team in developing sustainable volunteer engagement strategies.• Strengthen relationships with new and existing volunteers.• Integrate volunteer and donor systems for better coordination.• Oversee centralized databases for recognition and engagement.Team Leadership & Collaboration • Mentor and support team members to foster a high-performance culture.• Set clear goals, conduct reviews, and encourage professional growth.• Promote collaboration across fundraising, engagement, and volunteer functionsRequirements • Degree in Marketing, Mass Communications, Public Relations, or related field.• Minimum 5-7 years of relevant experience in community engagement, fundraising, PR/comms, event planning, and volunteer management.• Strong leadership, interpersonal, and stakeholder management skills.• Excellent written and verbal communication abilities.• Proficient in digital tools such as CRM systems, and social media platforms.• Adaptable, resourceful, and mission-driven.

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