Sr. Spclst

**Digital Records Senior Specialist MES (Manufacturing Execution System)**

**Who we are**:
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

**What we look for**:
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

**Manufacturing Operations**

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

An opportunity has arisen for a **Digital Records Senior Specialist** to join our team at the high-tech Singapore site, within the Digital Records Design Hub.

**What you will do**:
Bring energy, knowledge, innovation, and leadership to carry out the following:

- Demonstrated experience supporting MES systems in manufacturing environments, including on-floor technical support.
- Proactively resolve technical issues through active Tier participation, minimizing impact on business operations.
- Lead the development and implementation of MES methodologies (Version 3.3.4) aligned with industry standards and company policies.
- Experienced in verbal presentation, including reporting MES performance and updates to senior stakeholders.
- Collaborate with cross-functional teams to deliver robust, sustainable MES recipes and functionalities.
- Manage vendor relationships and contracts to ensure consistent service quality and compliance.
- Support MES investigations and troubleshooting, driving timely resolution of system-related issues.
- Ensure MES systems remain in a validated state through regular administration and maintenance.
- Demonstrated experience dealing with regional customers across the SEA region.
- Develop and maintain SOPs, conduct MES training, and ensure documentation complies with SDLC requirements.

**What skills you will need**:
To excel in this role, you will more than likely have:

- A degree in a technical field (engineering or science) or equivalent
- Ability to manage multiple priorities and know when to escalate for resolution.
- Proven ability working cross functionally, delivering technical solutions to MES issues.
- Strong problem solving and troubleshooting skills.

**Technical**
- Knowledge of regulatory/code requirements to International Codes, Standards and Practices
- Report, standards, policy writing skills required.
- Pharmaceutical and Biotechnology manufacturing process experience desirable
- Extensive knowledge of equipment and process validation

**Business**
- ** Strong Communication & Collaboration**: Effective interpersonal skills to engage with colleagues across all levels and external stakeholders, with a customer-focused mindset.
- ** Operational Awareness**: Deep understanding of cross-departmental business processes and the ability to align team efforts with organizational goals.
- ** Personal Effectiveness**: Self-motivated, adaptable, detail-oriented, and capable of managing multiple tasks efficiently.
- ** Technical & Analytical Strengths**: Skilled in vendor liaison, troubleshooting, training, and data analysis with a systematic approach to problem-solving.
- ** Leadership Competencies**: Demonstrates integrity, drives results, builds talent, makes disciplined decisions, and leads with candor and courage.

**Manufacturing & Supply Division**

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

As a company, we are committed to ‘Inventing for Life’ in all that we do. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the world’s most challenging healthcare needs.

We are proud to be a company that embraces the value of bringing diverse, talent