Product Manager, E-commerce
5 days ago
Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.
We are looking for hard-working, passionate people to join our growing e-commerce team in Singapore. As an E-commerce Product Manager, you understand the customer journey across physical and online stores and their conversion points. This position involves close collaboration with the content, development, marketing and customer support teams. Reporting to the Head of E-Commerce, your role is to define the product roadmap for our e-commerce websites to develop the optimal customer experience across the Vista Musical Instruments portfolio
**Responsibilities**
- Manage and supervise our e-commerce websites
- Translate business KPIs and objectives into actionable projects and features
- Define the customer experience across sites, as well as shopping offline to online
- Monitor and optimise the consumer journey
- Collaborate with other teams and 3rd parties companies to improve the processes and workflows
**Requirements**:
- 3-5 years of experience working with various e-commerce platforms
- Deep understanding and knowledge of the e-commerce industry
- Expert in using the Agile methodology
- Excellent sense of timing and prioritisation
- Excellent communication skills
- Understanding of the music industry brands and products is a big plus
- Excellent organisational and analytical skills with strong technical abilities
- Ability to communicate ideas and work well in a multicultural environment
**Benefits**
- Competitive Salary & Benefits, Performance Bonus.
- Healthcare, Dental, Insurance coverage.
- Various Leave Benefits (eg. annual, medical, birthday, marriage, family care, childcare, volunteer leave).
- Recognition for Long Service Awards.
- Employee Referral Programme.
- Attractive Staff Discount at our academy, purchase of musical instruments, lifestyle products etc.
- Hybrid Work Arrangement.
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