Assistant Digital Product Manager

7 days ago

Singapore HSBC Full time

-Job description**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Personal Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Personal Banking provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking a high calibre professional to join our team as an** Assistant Digital Product Manager.**

**Principal Responsibilities**

In this role you will
- Support the execution of IWPB’s “Digitize at Scale” strategy to drive digital channel growth and deliver commercial value
- Contribute to both change-the-bank (CTB) and run-the-bank (RTB) initiatives to improve digital capabilities, aligning with IWPB objectives and customer needs
- Assist in defining future product opportunities and building robust business cases to demonstrate commercial benefits
- Lead local implementation of digital initiatives to ensure timely delivery against business goals. Collaborating with cross-functional stakeholders including Data & Analytics, Risk, Compliance, Marketing, and Software Delivery
- Define functional and deployment requirements in partnership with engineering and delivery teams
- Research new technologies and competitor activity to inform innovation and forward planning
- Support KTLO (Keep The Lights On) activities, including regression testing, migration support, and production readiness
- Manage incidents and complaints, supporting resolution coordination with relevant teams
- Support governance processes, including documentation and tracking of Digital Risk Forum, Model Risk, and internal audit actions
RequirementsTo be successful you will need
- Experience in digital banking product development / digital journeys within the retail banking sector
- Familiarity with project and stakeholder management within large, matrixed organisations
- Strong attention to detail, with the ability to manage delivery independently under pressure
- Proficiency in JIRA, Confluence, Microsoft Excel, Access, and PowerPoint; skilled in defining business requirements and collaborating with delivery and UX (design) teams
- Experience fostering collaboration across business areas based on mutual trust and aligned goals
- Continuous improvement mindset with understanding of change implementation mechanisms; organised, proactive, and adaptable in a fast-paced, regulated environment

To be considered for this role, the relevant rights to work in Singapore is required.

**Opening up a world of opportunity**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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