Ecommerce Assistant

23 hours ago


Singapore ECHO NETWORKS PTE. LTD. Full time

**Job Title**:
E-Commerce Assistant

**Reports To**:
The E-Commerce Assistant will report directly to the Sales Manager

**Job Overview**:
**The ecommerce Assistant's role is to grow the overall eCommerce business through executing customers' order fulfilment and maintaining the different digital platforms**

**What does success look like in this role?**
**Orders are handed over to the logistic provider in a timely manner.**
**Reduced return/refund due to wrong product shipped.**
**Increase in overall sales on digital platforms from good service.**

**Responsibilities and Duties**:

- Manage All E-Commerce Platforms Under The Company; including but not limited to:
- Shopee
- Lazada
- WhatsApp Business
- Carousell
- Qoo10
- Company Website
- Duties include:

- Product nomination for platform campaigns
- Manage flash sales
- Track and process order cancellation(s) and return(s)
- Consistent and timely update of all product listings
- Manage all fulfilment and self-pickup requests;
Processing and packing of orders for timely delivery/pickup
- Attending to all walk-in customers
- Arranging designated couriers (Qexpress) for urgent deliveries via Easyparcel or Lazada
- Process all inbound Ninjavan/ShopeeXpress drop-off parcels - scan and track parcel movements
- Perform regular stock-taking duties for sim cards and packaging materials;
Inventory management; ensure there is adequate stock so as not to disrupt order fulfilment
- Process new stock arrivals; update the inventory database
- Process wholesale orders;
Help with order fulfilment
- Any other ad-hoc related tasks
- Manage product labels
Designing and printing

**Place of Work**:
In Office, Air Conditioned
Macpherson Area, Closest MRT: Potong Pasir

**Working Hours**:
Mondays to Fridays, 10 am - 630 pm

**Compensation Package**:
Probation period (3 months): Monthly basic salary of S$2200

Successful Completion of Probation:

- Monthly basic salary of S$2500
- Monthly Variable Bonus

**Benefits**:

- 15 Days Annual Leave
- Corporate Insurance Coverage
- Standard Medical/Hospitalisation Leave based on SG Employment guidelines



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