Senior Salesforce Techno-functional Consultant

4 days ago

Singapore TEKISHUB CONSULTING SERVICES PTE. LTD. Full time

**Role Overview**

**Key Responsibilities**:
**Project Delivery**
- Lead and actively participate in all phases of the Salesforce project lifecycle, from requirement gathering to go-live and post-implementation support.
- Manage development tasks, monitor progress, and ensure timely delivery of milestones.
- Identify project risks, propose mitigation strategies, and escalate issues as needed.
- Demonstrate strong ownership, accountability, and commitment to project outcomes.

**Stakeholder Engagement & Requirements Gathering**
- Facilitate workshops with business users and stakeholders to capture detailed functional and technical requirements.
- Document requirements, user stories, process flows, and acceptance criteria.
- Collaborate with stakeholders to align expectations, resolve issues, and communicate technical constraints clearly.
- Build and maintain positive relationships with cross-functional teams and clients.

**Solution Design & Documentation**
- Design scalable Salesforce solutions that balance configuration, custom development, integration, and data migration needs.
- Prepare comprehensive **functional and technical design documents**in alignment with best practices.
- Collaborate with solution architects to maintain consistency and compliance with standards.
- Review and refine deliverables produced by junior consultants, providing mentorship and feedback.

**Salesforce Development & Configuration**
- Configure and develop Salesforce components using **OmniScript, LWC (Lightning Web Components)**, Apex, and Flows.
- Conduct code reviews and ensure adherence to quality, security, and performance standards.
- Manage deployment activities and coordinate release management processes using CI/CD tools.

**Testing & Quality Assurance**
- Lead creation and execution of test scripts, facilitate **UAT sessions**, and validate business requirements.
- Ensure all deliverables meet functional and technical expectations prior to deployment.

**Training & Enablement**
- Develop and deliver training sessions and user guides for business and technical users.
- Mentor and guide junior team members to build internal Salesforce capability.

**Data Migration Support**
- Support end-to-end data migration activities including mapping, cleansing, validation, and uploads.
- Ensure integrity and completeness of migrated data through verification and testing.

**Requirements**:

- Bachelor’s Degree in **Computer Science, Information Systems, or related field**.
- Minimum **5 years of experience**in Salesforce project implementation (or 4 years with proven team leadership).
- Certifications (minimum)**:Salesforce Administrator**, **Platform Developer**, **Platform App Builder**.
- Additional certifications preferred**:OmniStudio Developer**, **OmniStudio Consultant**, **Platform Developer II**, **JavaScript Developer**, **Public Sector Solutions**.
- Strong technical skills in Salesforce configuration, Apex, LWC, Flows, Integration (REST/SOAP APIs), and CI/CD pipelines.
- Proficiency in business analysis, stakeholder management, and functional documentation.
- Excellent problem-solving, analytical, and communication skills.
- Experience in **public sector**or large-scale enterprise transformation projects is advantageous.

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