IT Support Engineer

1 week ago

Singapore IT INFINITY PTE LTD Full time

IT Infinity is a professional services company specialising in SAGE accounting software & solutions. We require a dedicated IT Support Engineer to provide support for server and storage infrastructure both internally and for our customers.
- Installing and configuring computer hardware, software, systems, networks and printers;
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults;
- Perform routine maintenance tasks which includes the updating of patches, tracking hardware assets, monitoring/facilitating software installation and status updates;
- Ensure proper IT infrastructure policies, standards, procedures and risk controls are followed during issues resolution as part of Opensoft's operational compliance to ISO27k standards;
- 5 work day per week (Mon - Fri 9am to 6:30pm).

**Key Requirements**:

- Professional Certificate / NiTEC / Diploma / Degree;
- Highly-motivated and result-driven individual;
- Good communication ability;
- Good diagnostic and problem solving skills;
- Knowledge in network management and troubleshooting;
- At least 1 year work experience in onsite desktop support experience in hardware diagnosis and troubleshooting preferred;
- Required language(s): English.

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