SAP B1 Consultant
1 week ago
**Job Summary**:
The SAP B1 Consultant will lead the support team, ensuring efficient operation and support to customers. The role involves managing system maintenance, troubleshooting issues, and collaborating with various teams. A minimum of 4 years of ERP support experience, SAP B1 preferred.
**Key Responsibilities**:
- Manage the SAP B1 team and ensure timely issue resolution
- Serve as the main point of contact
- Collaborate with cross-functional teams to troubleshoot and resolve issues
- Oversee system upgrades, patches, and performance monitoring
- Develop support processes and provide user training to enhance system adoption
- Ensure compliance with service level agreements (SLAs) and monitor system performance
**Key Skills & Competencies**:
- Strong knowledge of ERP, SAP B1 preferred
- Excellent troubleshooting, leadership, and communication skills
- Ability to manage multiple priorities and deliver under pressure
- Process-oriented with attention to detail and a focus on system improvements
**Qualifications**:
- Minimum Diploma or Bachelor’s degree in IT, Business Administration, or related field
- Minimum 4 years of ERP support experience, with at least 2 years in a managerial role
- SAP B1 preferred
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