Senior Executive/executive

3 days ago

Mandai, Singapore NEA National Environment Agency Full time

[What the role is]

We are looking for resourceful and service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at a crematorium at Mandai and will play a key role in providing after-death care services.

**[What you will be working on]**
- Supervise a team of Officers in ensuring the cremation ceremony and process are carried out smoothly and efficiently
- Supervise a team of Assistant Executives to carry out their cremation duties at service halls smoothly
- Manage enquiries and provide assistance to the public to ensure that sufficient support and assistance are provided to help them go through the cremation service and ash collection process effectively
- Plan and coordinate daily operations and maintenance (preventive and breakdown) of the cremators
- Administration of the cremator term contract, including seeking approval, raising Purchase Orders/Works Orders, carrying out inspections and verification of work done
- Perform administration work such as duty roster preparation, attendance record keeping, etc.
- Monitor the consumption of gas/electricity by the cremators
- Assist supervisor to carry out periodic review of work procedures and conduct briefings to staff on revised procedures
- Assist with Officers’ duties including the ash collection work when necessary
- Operate the coffin trolley to transport caskets to designated area before and after cremation ceremonies when necessary
- Perform other duties assigned by supervisor

**[What we are looking for]**
- Able to handle adverse situations and difficult customers
- Able to lead, interact and foster teamwork
- Good problem-solving, writing & communication skills
- Have initiative and able to carry out plans effectively
- Meticulous and pay attention to the finer details
- Mature, independent, responsible and resourceful
- Good organisational and administrative skills
- Willing to work in after-death care service environment
- Able and willing to work on weekends and public holidays

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

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