Specialist Monitoring/surveillance Apac

**The Role**:
**Where you fit in?**

The Trading & Supply (T&S) Monitoring & Surveillance (M&S) team has global responsibility for the monitoring & surveillance of the trading practices and business communications in T&S.

The Specialist M&S reports into the Senior Regional Specialist M&S and is based in the regional hub.

**What’s the role?**

The Specialist will also be expected to:

- Conduct investigation of escalated trading activity, business communications or transactions based on automated alerts, leveraging a strong understanding of market dynamics and a wide range of risks and how they may manifest, to assess for potential market integrity, compliance risk or financial crime.
- Act as SMEs for position limit monitoring undertaken by Analysts and assist with exemptions, account mapping and breach escalations.
- Take ownership of the escalated alerts and conduct level 2 investigation into suspicious activities. Ensuring escalations follow the M&S processes including peer review and team leadership oversight, analysis is completed in a timely and quality manner, assessing whether all avenues have been explored to make the correct determination.
- Assist and provide feedback to Analysts on alert escalations and provide weekly reporting and metrics to management.
- Conduct quality assurance on closed level 1 alerts, assessing that M&S processes have been followed and analysis is of sufficient quality, with the right decisions being reached. Provide feedback and training to Analysts as required.
- Periodically assess and managed the monitored population.
- Proactively review trends and emerging risks/regulations against existing monitoring to assess current coverage and risk areas requiring additional monitoring.
- Lead targeted monitoring of individuals, desks or transactions based on trigger events, including analysis of trading and communications activities and other available data points, to assess for potential market integrity or other compliance risks, focusing on high-risk and high-complexity areas, while supporting targeted monitoring by Analysts.
- Support Regional Senior Specialists in producing analysis and documentation of information required for Suspicious Transaction and Order Reports (STOR) filings, investigations, and Request for Information (RFI) responses.
- Identify and lead changes to surveillance process and automated alerting to drive effectiveness or efficiency improvements, based on market and risk understanding.
- Support compliance change projects as an SME in specific product area, providing insight into requirements and testing.
- Lead training for M&S team in specialist product/market or risk areas.
- Continually enhance specialist product area knowledge and deep understanding of market integrity risks. Proactively develop insight into chosen area and continually look for ways to improve surveillance coverage.
- Work collaboratively with the other Specialists in the region to deliver as one team. Liaise also with Specialist in other regions to share knowledge and learnings.
- Liaise with and seek advice from Compliance Advisory and other Compliance SMEs as required.
- Liaise with business stakeholders as required.

**What we need from you?**
- ** Monitoring and Trade Surveillance**: Proficient understanding of market integrity risks and how they would manifest themselves across Oil and Energy markets based on strong knowledge of previous cases
- ** Market and Product Knowledge**: Advanced understanding of oil and energy products and how they trade, including physical markets logistics (covering multiple product areas), and therefore the ability to identify unusual behaviours across complex activities.
- ** Data Manipulation and Analysis**: Desirable: Proficient data manipulation and analytical skills allowing for large data sets to be assessed in order to identify trending and outliers to support investigations into trading activities.
- ** Core Soft Skills**: Proficient communication and collaboration skills, demonstrating the ability to set the right tone and relay information succinctly and/or persuasively to get tasks completed in a timely manner. Advanced business analysis and report writing skills to process information, make critical judgements and present findings in a clear and concise manner.

**About Shell Singapore**

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, pr