Senior Cloud Solution Architect

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Are you ready to seize an opportunity to drive leading edge technology solutions with the customer? Do you value deploying and working on the latest solutions with real world impact? Do you thrive by mentoring and leading by example? Would you love to help us accelerate the transformation towards data-driven organizations? Do you want to join an elite and distinguished team?

Microsoft’s Customer Success Unit (“CSU”) is a customer-focussed, technically intense group within Microsoft made up of Architects and Customer Engineers across solution areas of Application Innovation, Infrastructure, Data & AI, Modern Work, and Business Applications. The CSU helps customer realise their full potential through accelerated adoption and productive use of Microsoft technologies.

We are looking for a highly motivated and passionate Architect focusing on Azure Infrastructure to join the Customer Success Unit. This customer-facing position is a hands-on technical role spanning across design, build, and production with a focus on issue resolution to remove customer technical obstacles and adoption challenges.

As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft’s customer base. You will:

- Work with select customers to lead deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers.
- Collaborate with a variety of internal and external teams to develop pilots and oversee implementation projects, ensuring technical blockers are removed on adoption.
- Drive technical intensity of developers and create communities within customers.
- Collaborate with Product engineering to share feedback into the development of Microsoft products and help develop Azure platforms.

**Responsibilities**:

- Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform.
- Ensure all solutions leverage the design and operations guidance according to the Well-Architected framework across all pillars, including performance efficiency, security, operational excellence, reliability, and cost optimization
- Run Architectural Design Sessions to build plan for implementing solution -governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production. Use CAF Landing Zones to rapidly prototype and deliver proof-of-concepts that accelerate production deployment
- Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates
- Be the Voice of the Customer; Share insights and best practices, and connect with Engineering teams to remove blockers
- Troubleshoot technical issues to prove the value of implementation of Azure technologies
- Assess the customer knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners - Collaborate with others in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform
- Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community - Be an Azure Platform evangelist with customers, partners and external communities.
- Build and grow developer communities by driving activities including OpenHacks, Workshop
- Build and develop the Asia Pacific technical community through coaching, mentoring, and sponsorship of technical initiatives

**Qualifications**:
**Professional**
- Relationship Building. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects. **Required**:

- Problem Solving. Ability to solve customer problems through cloud technologies **Required**:

- Collaboration and Communication. Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, Administrators and Developers) **Required**:

- Fluent in English** Req