Client Engagement Manager

4 days ago

Singapore KRISE SOLUTIONS PTE. LTD. Full time

Role: Client Engagement Manager

Salary - SGD 8000 - SGD 10000

Duration: 12months with potential renewable

We are looking for a strong, motivated, independent, and energetic **Client Engagement Manager**to act as a customer integration and execution point; responsible to drive complex cross-team communication, and execution accountability across both active projects and identified sales opportunities.

Key job responsibilities
- Collaborate with internal field sales, pre-sales architecture and delivery to understand our customer’s needs, their business and how success is defined.
- Seeks to solve customer business problems through existing programs and innovates to build new initiatives where there are no existing ones
- Takes proactive steps to ensure teams meet or exceed customer expectations.
- Works effectively in a dynamic environment with changing priorities.
- Interfaces with customer and internal stakeholders which consists of senior leadership teams
- Understands the operating styles of others as well as team/client relationships, team dynamics, and adjusts behaviour accordingly to succeed. Recognises environmental or cultural nuances and adapts.
- Team player who effectively builds relationships with cross-functional team members, sponsors, key stakeholders, executives, and other individuals or organisations

To excel in this role, you should possess a confident personality with strong business acumen and can clearly communicate at all levels with the customer.

**Key Qualifications**:
Preferred Qualifications:

- 5+ years of experience driving large initiatives with Singapore based customers
- An additional 10+ years of experience driving large initiatives with other customers
- Effective communication and interpersonal skills with proven ability to impact & influence key stakeholders
- Experience working with broad groups of stakeholders including senior leadership
- Experience managing multiple projects at the same time, and navigating competing priorities and goals
- Experience using data and metrics to measure impact and determine improvements
- Experience presenting metrics and progress against goals to senior leadership
- Demonstrable experience of working closely with operations and program functions to establish optimum solutions to identified risks
- Strong analytical skills, combined with a strategic orientation, as well as an aptitude for solving complex business problems
- Technical problem-solving and analytical skills and escalation management in a complex environment

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