Client Support Associate
3 days ago
We are looking for a motivated and detail-oriented Client Support Associate to join our team. In this role, you will be the reliable support for our clients, ensuring their needs are met promptly while working closely with internal teams to deliver excellent service.
**What We Offer**:
- Supportive and friendly team culture with room to grow and try new ideas
- Opportunities for mentorship, and career development
- Performance incentives and team activities
- Office located near MRT and flexible arrangements available
**Key Responsibilities**
- Assist the project team in implementing events/projects on-site
- Communicate with clients from event preparation to planning and execution
- Manage clients' expectations regarding project, event, or exhibition
- Attend events to gain a good understanding of current trends
- Address client inquiries, concerns, and complaints promptly and effectively, ensuring high levels of satisfaction.
- Serve as the main point of contact for clients, coordinating communication between them and internal teams.
- Gather client feedback to identify areas for improvement and enhance overall service quality.
- Develop and submit project reports after event completion
**Who We’re Looking For**:
- Work in a supportive, team-oriented environment
- Develop your client management and communication skills
- Opportunities for career growth and professional development
- Be part of a company that values excellent service and client relationships
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,700.00 - $3,500.00 per month
**Benefits**:
- Health insurance
Work Location: In person
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