Chief of Operations
2 weeks ago
**Responsibilities**:
- This position will oversee SEA and MENA operations
- Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships
- Identify and manage initiatives to improve operational processes and reduce operational risks.
- Monitor operational and risk metrics and escalate potential issues or anomalies
- Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings
- Work effectively with cross-functional teams within Operations as well as Marketing.
- Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials
- Troubleshoot and solve ad-hoc issues in a timely manner
- Manage the full lifecycle of operations from strategy to implementation.
**Requirements**:
- At least 2 year of experience in blockchain industry
- At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management
- 3 years of management experience
- Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology
- Self-motivated individual who can work with mínimal supervision and thrive in a distributed and multicultural team setting
- Strong commercial and operational acumen and critical problem solving skills
- Experience in trading operations and asset custody
- Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements
- Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region
- Experience in and understanding of blockchain trading business a plus
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