Supervisor
1 day ago
Ensure service standards and process are observed to achieve high levels of guest satisfaction when dining
- Provide food & beverage service
- Make recommendations confidently and appropriately
- Handle complaints and follow up promptly with guests on incidents to complete feedback raised
- Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
RESPONSIBILITIES:
- Bachelor's Degree or above in any field
- Assist to provide smooth day-to-day restaurant operations
- Assist to ensure the adherence to restaurant standards, service benchmarks and company SOP are carried out.
- Ensure high-quality customer service
- Help to enhance customers' dining experience with suggestions and advice in placing their orders.
- Carry out ad hoc duties as per management’s instruction.
- Contribute ideas to further improve restaurant standards.
Auxiliary Consultant (AC) / EA LIC:19C0013 CHARLOTTE, TAN SZE MIN/ EA Reg: R2196393
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