Wellness Concierge

2 days ago


Singapore Como Shambhala Pte. Ltd. Full time

Job Summary

Reporting to Wellness Concierge Supervisor / Operations Manager. As a Wellness Concierge, you will be responsible for maintaining the centre’s day-to-day operations while providing excellent services to our customers.

Job Responsibilities:
Sales
- Promote and sell programs and services and products offered by the Centre and conduct walk through of the Centre’s facilities
- Strive to achieve sales target through communications and upselling to customers

Operations
- Maintain strong customer relationship by managing their enquiries with speed, clear explanation and professionalism. Go extra mile to exceed customer expectation.
- Keep self updated with wellness and product knowledge
- Handle reception duties including cashiering, maintain customers’ information, class management, walk-in/phone and online enquires, complains and other ad-hoc duties
- Maintain the Centre facilities and ensure an inspirational atmosphere for classes
- Conduct inventory stock takes of equipment and merchandises monthly and when required

**Requirements**:

- Minimum 1 years of relevant experience, preferably from the hospitality, wellness, or service related industry
- Good communication and interpersonal skills and the ability to multitask in a busy front office environment
- Excellent Team working and practitioner collaboration skills
- Working experience in this field is essential and a familiarity with yoga, pilates, gyrotonics and functional fitness is a plus
- Knowledge of physiotherapy, osteopathy, TCM, Massage, yoga therapy, coaching, counselling and psychoeducation workshops a plus.
- Experienced in using MindBody online preferred

**Salary**: Up to $2,500.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Day shift
- Early shift
- Late shift

**Education**:

- Lower Secondary Qualification (preferred)

**Experience**:

- Customer service: 1 year (preferred)


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