
Wellness Concierge
2 days ago
**Job Summary**
Reporting to Wellness Concierge Supervisor / Operations Manager. As a Wellness Concierge, you will be responsible for maintaining the centre’s day-to-day operations while providing excellent services to our customers.
**Responsibilities**:
**Sales**
- Promote and sell programs and services and products offered by the Centre and conduct walk through of the Centre’s facilities
- Strive to achieve sales target through communications and upselling to customers
**Operations**
- Maintain strong customer relationship by managing their enquiries with speed, clear explanation and professionalism. Go extra mile to exceed customer expectation.
- Keep self updated with wellness and product knowledge
- Handle reception duties including cashiering, maintain customers’ information, class management, walk-in/phone and online enquires, complains and other ad-hoc duties
- Maintain the Centre facilities and ensure an inspirational atmosphere for classes
- Conduct inventory stock takes of equipment and merchandises monthly and when required
**Requirements**:
- Minimum 2 years of relevant experience, preferably from the hospitality, wellness, or service related industry
- Good communication and interpersonal skills and the ability to multitask in a busy front office environment
- Excellent Team working and practitioner collaboration skills
- Working experience in this field is essential and a familiarity with yoga, pilates, gyrotonics and functional fitness is a plus
- Knowledge of physiotherapy, osteopathy, TCM, Massage, yoga therapy, coaching, counselling and psychoeducation workshops a plus.
**Salary**: $2,300.00 - $2,800.00 per month
**Benefits**:
- Employee discount
- Health insurance
Schedule:
- Day shift
- Early shift
- Flexible hours
- Night shift
Ability to commute/relocate:
- Singapur, PR: Reliably commute or planning to relocate before starting work (preferred)
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