Credit Manager

1 week ago

Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

This role reports to the Financial Controller.

**Responsibilities**:
2. In-charge of maintaining records and history of all credit matters.

3. Responsible for the overall ageing of Debtors and ensuring that the Average Debtors’ Days is maintained at lesser than 45days.

4. Develops and implements newly written credit policies and procedures from time to time when situation demands and to incorporates the change into existing policies.

6. Follow-ups on collection of Account Receivable regularly with both internal and external customers.

7. In-charge of investigating dispute charges and corresponding with clients.

8. Liaises with banks and credit card companies in regards to all credit-related matters.

9. Follow-ups and ensures payment of all accounts listed in the Aging List (30 days and above).

10. Responsible for cheque collection arrangements and ensures that the AR Officer updates accounts in the system AR accounts correctly.

11. Reviews all accounts under the solicitor’s hand or collection agency periodically and advises the Financial Controller or Credit Control Committee the status and progress of each individual account.

12. Responsible for submitting a list of bad and doubtful debts for review and approval for write-off to credit committee in accordance to established policy.

13. Arranges for monthly Credit Control Committee Meeting to inform management on all doubtful accounts and proposes recommendation on appropriate follow up actions.

14. Reports to the Financial Controller on all matters affecting credit collection.

15. Reports immediately any unfavorable information received affecting a customer’s credit standing so that appropriate action may be taken.

16. Monitors on the Front Office Daily High Balance Report (except on Saturday, Sunday and Public Holidays) so as to ensure that the billing instructions are in order.

17. Responsible for the printing of the daily high balance report and highlights guests who have exceeded their respective house limit & requested stay deposit.

18. Ensures house guest account policy & procedure is guided & compiled by the front office.

19. Ensures that commission payments must be pre-arranged with a written Agreement of a registered Agent/Company and commissions are based on the actual utilization of the room nights.

20. Accountable for the verification of the commission agreement signed by the Director of Sales & Marketing.

21. Monitors all contra deal transactions against their contracts and ensures proper statements are sent to contra-deal parties.

22. Identification of payment received in bank account for deposit/payment for credit accounts.

23. Involves in the physical inventory for all operating equipment in circulation and in store on a twice-yearly basis.

24. Performs any assignment given by the Financial Controller from time to time.

**Requirements**:

- Diploma in Business Studies, Accountancy, Hospitality Management or equivalent
- 3 years of relevant working experience in the hospitality industry
- Proficient in accounting principles with working knowledge in a computerized accounting environment, especially Opera System preferred
- Resourceful, analytical with good business sense
- Able to work independently
- Possesses good communication, inter-personal skills and leadership skills
- Possesses networking relations with other hotels
- Knowledge of E-Procurement and Inventory Management Software
- Meticulous, proactive and independent individual

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