Operations Associate

1 week ago

Singapore BANKING COMPUTER SERVICES PRIVATE LIMITED Full time

**Position Summary**

This incumbent will be the 1st Line defense on all BAU activities including management of the helpdesk. He or she will also be responsible for providing support to the Team Leads in delivering the division's strategies and objectives.

This hiring will be under Banking Computer Services Pte Ltd - A subsidiary of NETS.

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

**Responsibilities**
- Collate and analyze statistics
- Ensure established procedures and controls are adhered
- Perform self-assessment of BAU processes
- Assist in implementing controls, governance processes, enhancing and updating of policies and procedures
- Participate in projects
- Generate reports and review of exception reports
- Assist in incident/crisis management handling

**Requirements**:

- Possess knowledge and experience on banking operations.
- Related BCP experience is preferred
- Related compliance/risk/control experience is preferred
- UAT experience is preferred
- Good communication skills - oral, written and presentation
- Demonstrate good analytical and problem solving skills
- Experience in leading a team
- Good time management and prompt follow-up on tasks and cases
- A self-starter, resourceful and active team player
- An eye for details and meticulous
- Ability to multi-task, prioritize and deliver consistent results under work pressures
- **Able to work on rotating shifts, 7am to 4pm, 8am to 5pm, 11am to 8pm and 2pm to 11pm (currently 4 shifts, but may change according to business needs) and on some weekends (ad hoc & rotational basis) to support weekend maintenance and related activities

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