Operation Manager
5 days ago
At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.
Roles & Responsibilities:
Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
Client Coordination: Work closely with clients to plan and execute special assignments effectively.
Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
Training & Development: Deliver refresher training to maintain high operational standards.
Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
HOTO Process: Oversee the smooth handover and takeover process for departing officers.
Spot Checks: Perform routine spot checks to ensure adherence to protocols.
Client Support: Address client queries promptly and ensure exceptional service delivery.
Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.
**Job Requirement**:
**Requirements**:
Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
Proven ability to lead teams and manage complex operational tasks effectively.
Strong interpersonal and communication skills to foster excellent client and team relationships.
Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
High ethical standards, integrity, and dedication to maintaining compliance.
Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.
Why Join WSH Experts?
Be part of a dynamic and inclusive team committed to excellence.
Play a key role in shaping and delivering impactful enforcement services.
Opportunities for professional growth and continuous learning.
At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.
Take the Next Step in Your Career with WSH Experts
**Job Overview**:
- Date Posted
- April 15, 2025- Location
- Islandwide- Offered Salary:
- $4100 - $4200 / month- Experience
- 3- Qualification
- Diploma- Position Level
- Executive- Number Of Vacancies
- 5
**WSH Experts Pte Ltd**:
-
Donor Coordinator
2 weeks ago
Singapore Operation Hope Foundation Full time**Company Description**: With nearly 20 years experience in Cambodia, OHF has a wealth of knowledge on how to manage and execute projects in developing countries. The challenges working in developing countries are many, ranging from the lack of trained staff to a lackadaisical attitude towards corruption. We have extensive operations in Cambodia with 35...
-
Assistant Restaurant Manager
14 hours ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Office Administrator
1 week ago
Singapore Operation Mobilisation Singapore Ltd Full timeRoles and Responsibilities This role involves providing administrative and logistical support for OM Singapore's office functions and external events. Responsibilities Manage correspondence (phone calls, emails, letters, etc)Coordinate and upkeep the maintenance of the office including office purchases and contract renewals Offer hospitality services...
-
Assistant Restaurant Manager
2 weeks ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
7 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Administrative Secretary
2 days ago
Singapore Horizon Storm Operation Pte. Ltd. Full timeJob Responsibilities - Assist administrator with the coordination and planning of a variety of specialized and responsible departmental and office activities and projects, as assigned. - Assist the administrator with preparing and accurately maintaining a variety of reports, handbooks, records, and files relating to office operations and activities,...
-
Associate
5 days ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeActis is a leading global investor in sustainable infrastructure. We deliver competitive returns for institutional investors and measurable positive impact for countries, cities, and communities in which we operate. Our global experience, operational know-how and strong culture allow us to create global sustainability leaders. Purpose of Role Working as a...
-
Head Chef
1 hour ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The **Head Chef**will assists in overseeing kitchen operations including menu planning, recipe development and costing. The incumbent will assist to lead and motivate the culinary team while maintaining the highest standards of food safety and hygiene and may interact with guests and customers in order to create memorable dining...
-
Assistant Director of Food
2 weeks ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** The Assistant Director of Food & Beverage should contribute to and support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The incumbent must grow into the position of Food & Beverage Head of Department. **OVERALL...
-
Chief Product Officer
2 weeks ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeWe currently are looking for a Chief Product Officer appreciates the versatility and fast moving pace of a start-up environment. We are an early-stage start-up in stealth mode at the intersection of e-commerce and fintech founded by a team of INSEAD alumni and colleagues with private equity, management consulting, start-up, and operational experience. **The...