UX Writer Intern

**About Workato**: Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. **Why join us?**: Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company. But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. Also, feel free to check out why: - Business Insider named us an "enterprise startup to bet your career on" - Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers **Responsibilities**: We are looking for an exceptional **UX writer intern** to join our growing team (**Product-Led Growth**). In this role, you will be creating engaging content for feature discovery, in-context guides, and education for Workato users. You will be joining a team that develops user experiences and user journeys. Engagement users through in-product guides, documentation, blog content and much more, to help customers grow from novice users to intermediate users to Workato gurus. **.** You will also be responsible to: - Write human UX content that is useful, simple, and smart - Work cross-functionally with PMs, designers, researchers, and engineers at all stages of the product development process — from ideas to optimizations - Contribute your expertise to product strategy and vision - Develop first principles related to content: Establish voice guides and other writing guidelines - Shape product experiences through information architecture, content hierarchy, usability principles, accessibility, and other best practices - Work with cross-functional teams to develop easy to access guides for learning, product discovery and adoption - Drive and inspire ideas that connect with all types of users through clear and concise copy content across multiple touch points, including page copy, labels, navigation, headings and notifications, etc. - Initiate & execute UX writing projects and identify better approaches to drive efficiency, providing insights and feedback to the team. - Ideate and execute ideas from beginning to end in a fast-paced working environment. - [This is a 6+ month internship. The opportunity to transit into a permanent, full-time position may be offered to you depending on your work performance amongst other factors.]_ **Requirements**: **Qualifications / Experience / Technical Skills**: - You are fluent in all-around writing skills — you're a language geek who lives for UX writing - Excellent visual design skills with sensitivity to human-centered design - You love to collaborate and advocate for the user and for content strategy - You're a natural storyteller with the ability to persuade - You value and enjoy doing user research **Soft Skills / Personal Characteristics**: - Self-motivated and dedicated with demonstrated creative and critical thinking capabilities - Experience handling complex, cross functional projects - Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones - Able to work independently and efficiently to hit short deadlines - Comprehends and deals well with rapid changes and remains flexible and calm in times of uncertainty - Strong organizational skills and attention to detail to juggle multiple projects simultaneously - Thoughtful team player, a quick learner, and have a "can do" attitude with a growth mindset