E-commerce Fulfilment Officer
2 weeks ago
**Responsibilities**:
Order Management & Returns
- Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and in timely manner
- Handle day to day transactional activities
- Liaise with relevant internal parties to manage and resolve all issues related to order fulfilment
- Work closely with Customer Service team on complex matters concerning order fulfilment
- Ensure that inventory in e-commerce channel is healthy
- Oversee and process all cancelled and exchanged orders
- Handles exceptions in order fulfilment
**Requirements**:
- Diploma Holder & above
- At least one year working experience in a related field
- Able to work rotating shifts from Monday to Sunday on a 5-day work week
- Preferably specializing in e-Commerce roles
- Good communication skills
- Team player
- Able to multi-task
- Good organisational skills and meticulous
- Familiar with Microsoft Excel
**Job Types**: Full-time, Permanent
**Salary**: $2,000.00 - $2,600.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Professional development
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Local Polytechnic Diploma (preferred)
**Experience**:
- E-commerce: 1 year (preferred)
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