Senior Solutions Consultant
2 weeks ago
Req ID- FY24|S&M|#4811- Location(s)- Singapore, Singapore;- Your opportunity- If you have that special mix of DNA that makes an extraordinary Solution Consultant - the blend of great business savvy and technical prowess - then we are a match made in heavenYou will be the Technical lead for New Relic customers and prospects and own the technical strategic direction in the account by:
This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects and expansion into new groups for existing customers.The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike.- What you'll do- Develop deep expertise in New Relic products and services
- Create compelling demonstrations, presentations, and business value documents
- Identify and resolve critical business/technical issues
- Take technical ownership of the entire customer lifecycle
- Assist the AE with qualification and discovery steps in the sales cycle, and successfully manage proof-of-concept and pilot engagements
- Assist customer with planning implementation of technical solution and remove technical blockers
- Accelerate onboarding
- This role requires- 6+ years in pre-sales experience and/or in similar
- customer-facin
- g technical roles
- Experience with a couple of these: monitoring and
- observability,
- cloud, DevOps, CI/CD, AIOps, logging, data analytics, and visualization
- Excellent written and verbal communications skills
- Understanding of value-based selling in
- customer-facin
- g roles
- A strong balance of sales, business, and technical skills
We believe in empowering all Relics to achieve professional and business success through a workforce model called _Flex First. _The _Flex First_ model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.
**Our hiring process**
Qualified applicants may inquire about visa sponsorship. This position is to be filled as soon as possible.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
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