E-commerce Executive, Southeast Asia

**WHY BANDAI NAMCO ENTERTAINMENT?**

As part of Bandai Namco Holdings Inc. an entertainment industry leader with a presence in video games, toys and amusement parks, Bandai Namco Entertainment Asia (BNE Asia) is a leading PC and console video game publisher and distributor in Asia—with major franchises such as ELDEN RING, TEKKEN, PAC-MAN, Dark Souls, Little Nightmares, Tales of Series, and many more.

Here at BNE Asia, we’re united by a shared purpose, “Fun for all into the Future”. We seek to delight our fans through their enjoyment of our quality products and services—and to create a world that’s yet to be experienced, in which fans can connect digitally and physically with IPs that only Bandai Namco can bring about.

As a team member, you will immerse yourself in the ever-growing gaming industry and contribute to the development of upcoming game titles, as well as sustaining the love for legacy favourites. You will be surrounded by a company of ambitious, like-minded individuals that you’ll be proud to work with.

**THE OPPORTUNITY**

We’re looking for an E-commerce Executive who:

- is passionate and knowledgeable about gaming, with in-depth understanding of Asian markets preferred.
- has a strong data-driven mindset and business acumen.
- is quick-thinking and adaptive in a fast-paced, high-pressure environment.
- is an organized and self-motivated multitasker who can manage multiple projects at one time.
- has highly effective cross-functional team management and communication skills, with business proficiency in Mandarin or Japanese languages preferred.

**ROLES & RESPONSIBILITIES**

The role sits within the Southeast Asia Marketing & Sales department and will work alongside various marketing, product and licensing teams based in Singapore, Taiwan and Korea. You will be responsible for managing the day-to-day operations of our e-commerce website.

**Manage the day-to-day operations of the e-commerce website and identify opportunities for optimization and expansion.**
- Manage product listings, prices, stock levels, descriptions, visual content, and other relevant SKU information.
- Liaise and coordinate with stakeholders to disseminate product information and visual assets required for e-commerce and marketing operations.
- Plan and execute e-commerce marketing campaigns, coordinating with sales and marketing teams to implement sales promotions and discounts.
- Monitor order processing and shipping to minimise delays and errors, coordinating with warehouse, logistics teams and agencies for prompt order fulfilment.
- Identify opportunities for optimization of operations, lead generation and community expansion based on market trends and analysis of website, sales and user data.
- Work with various internal and external stakeholders on Merchandise opportunities; pursue and campaign manage partnership and licensing opportunities for related IP product launch and sales.

**Build product awareness among internal and external stakeholders.**
- Work with cross-functional teams to track information, timelines and milestones throughout the product lifecycle for relevant game titles.
- Facilitate the dissemination of product information, carefully tailored to the needs of different stakeholders and stages within their respective timelines.

**Drive research and data-driven business planning process across cross-functional teams of the company**:

- Conduct market research and data analysis to assist in the development of product pricing, positioning strategies, forecasting submission, and marketing plans for all SKUs.
- Appraise new product ideas based on market trends and consumer data analysis.
- Identify best practices and resources for incorporation of data analytics in business planning.

**REQUIREMENTS**
- Bachelor’s degree or above.
- Exceptional communication skills, business-level proficiency in Mandarin and/or Japanese is preferred.
- Prior experience of game distribution and/or publishing, with in-depth understanding of the Southeast Asia and East Asia market preferred.
- Strong data analysis ability.
- Able to work meticulously under tight timelines in a fast-paced environment.
- Able to multitask with excellent organizational skills.
- A proactive keen learner and team player with a great sense of responsibility.