Clinic Assistant
7 days ago
Patient registration in the clinic, scheduling of patients’ appointments including sending reminders
- Handle payments and prepare submissions of TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations.
- Preparing patients’ medications for doctor to check, and dispensing medication
- Assist in performing simple inclinic procedures such as ECG and nebuliser treatments (training will be provided)
- Assist doctor during consultations / chaperone duties
- Handle 1st level patients’ complaints
- Maintain and update all patients’ records and in according to standard guidelines
- Assist in the daily running of the clinic and the upkeep of the clinic
- Manage medication, consumables and equipment including replenishment and housekeeping
- Any other administrative work involving patients’ care / records / the daily operation of the clinic
**Job Requirements**
- 5.5 days week (Weekday + 1 Weekend). Ability to commit to work on rotating (AM, Noon & Evening) and weekend shifts. No overnight shifts.
- **Ability to move between 2 different clinics (this clinic + 1 more clinic within the west area) to fufill the requirement of 44hours**:
- Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
- At least 1 year experience in hospital/ medical clinic operation/front desk duties
- Experience in submission of **insurance and Medisave claims**:
- Familiarity with clinic operations.
- Keen service attitude towards customer care and learning
- Ability to work in a team dependably.
**Advantage (Not a definite requirement)**
- Prior experience as an enrolled nurse.
- Ability to move between different clinics if needed, offering support where there are staffing gaps or increased demand.
- Familiarity on the **usage of Plato CMS will be an added advantage**:
- Able to speak in Mandarin / Diaclets (to converse with Mandarin/Elderly speaking patient who could only speak Mandarin / Diaclets)
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