Location Manager for The Yard Kap
2 days ago
Are you a dynamic leader with a strong background in operations and business development? The Yard is seeking a proactive Location Manager to take charge of our new Bukit Timah facility in KAP Mail. In this role, you will drive daily operations, enhance customer experiences, lead the Bukit Timah team and drive initiatives to grow our membership base.
**Key Responsibilities**:
- **Operations Management**: Oversee daily operations, streamline membership processes, and strategically manage the location's offerings to meet the monthly, quarterly and annual financial targets of the Location.
- **Team Leadership**: Manage and mentor a dedicated team of administration staff and coaches, facilitating regular meetings to uphold high service standards, managing individual and team performance targets providing evaluation and feedback documentation for annual performance reviews and staff development plans.
- **Business Development**: Implement strategies to grow the location’s business, establish community partnerships, and drive engagement to attract new members.
- **Customer Experience**: Develop and implement systems and structures that ensure consistency in class delivery, enhancing overall customer service across the team.
- **Program Oversight**: Analyze program demand, manage events, and collaborate with marketing to enhance visibility and participation in our offerings.
- **Camps & Event Management**: Supervise camp programs, ensuring effective execution and clear communication with parents.
**What We’re Looking For**:
- Proven experience in operations management, ideally within a recreational sports or customer-focused environment.
- Strong leadership abilities with a track record of inspiring and developing teams.
- Excellent communication and problem-solving skills.
- A passion for promoting fitness and engaging with the community.
**Why Join Us?**
- Be part of a vibrant team dedicated to providing exceptional experiences.
- Opportunities for professional growth and development.
- Competitive salary and benefits.
**Application Deadline**: 30th November 2024
Pay: From $4,000.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Day shift
- Early shift
- Late shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
Application Deadline: 30/11/2024
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