Client Implementation Specialist
4 days ago
**Responsibilities**
- Assessing client requirements
- Performing **system configuration** in accordance with client plan designs/specifications
- Performing functional **testing/troubleshooting** on all developed/modified **software**:
- Working with end users to **perform UAT**:
- Studying and analysing client workflow and procedures to provide feedback and/or advise on improvements
- Working with Senior Implementers to coordinate with Account/Client Manager(s) and cross functional teams (e.g. IT, Operations) on all matters relating to client-specific requests, system or process issues, etc.
- Assisting in developing user guides by gathering technical information, producing and coordinating contents
- Client relationship management, including assisting in discovery analysis with clients, and collaborating with cross-functional teams to determine appropriate solutions to meet client needs
- Development and maintenance of implementation documentation
**Requirements**:
- **Preferably 1 to 2 years of related working experience in system implementation**:
- Excellent analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Meticulous, strong attention to detail and a commitment to excellence
- Exposure in general insurance industry will be an added advantage but not a must
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $3,500.00 per month
Schedule:
- Monday to Friday
**Experience**:
- system configuration: 1 year (required)
- UAT: 1 year (required)
- system implementation: 1 year (required)
Work Location: In person
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