Portfolio Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
- Overall accountability for the Portfolios under his/her charge
- Lead the team of Building Managers, Property Officers and Technical Officers in the management and maintenance of the site. Monitors and ensures each staff discharges their duties diligently
- Ensure full compliance of Contract Specifications service level and KPIs
- Provide technical support to the team and assist client with the technical specifications for maintenance services or equipment replacement / upgrading works
- Provide project management support and advise to for minor A&A and M&E replacement works
- Lead HQ or client initiatives to value-add our services, improve work productivity, bring cost savings and improve sustainability effort
- Vet documents and submissions for accuracy and quality before they are sent to clients
- Ensure that Client’s instructions are properly are properly carried out
- Ensure that the Service are carried out in accordance with clients’s guidelines, Standard Operating Procedures (SOPs) and statutory requirements
- Ensure public and tenants’ feedback and complaints are attended to according to the timeframe stipulated
- Prepare and submit Management Reports to clients
- Attend and follow up on crisis management
- Collation of information required (upon instructed by clients) from the sites
- Ensure that due diligence is observed and exercised on the maintenance and upkeep of the building installations and systems at site
- Ensure that the maintenance regimes and schedules of the site are carried out as planned
- Plan, organize and implement work programmes and projects as assigned by client
- Co-ordinate and execute maintenance and tenancy works promptly
- Budget, plan and execute yearly improvement works
- Ensure all facilities at the site are in good working condition at all times
- Ensure all safety aspects, eliminating risk of damage and fallen objects
- Ensure proper records of transactions and accounts relating to the management and maintenance of the sites
- Attend regular meetings with client representatives

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.