Centre Administrator(Full-time/part-time)

3 days ago

Singapore NK EDUCATION PTE. LTD. Full time

Oversee the daily operations of the Centre
- Liaising with tutors, parents and students
- Provide quality customer service through understanding of customers’ queries and needs
- Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe
- Ensure that student resources, stationery and merchandise are well stocked in the Centre
- Monitor and escalate any urgent/complex issues to management
- Counter sales of tuition packages
- Coordinating marketing and sales activities at branchCommunicating with parents on the new tuition schedules for every start of the semesters or academic year
- Administer daily and monthly reports
- Periodic preparation for new academic year as well as semesters
- Must be energetic and have a business mindset
- Able to work both weekends.

/Part-Time/Interns

Education and Requirements:

- Fluent in English and Mandarin, to handle English and Mandarin speaking customers
- Confident and tactful in handling customer’s needs
- Passionate in providing excellent customer service
- Possess good communication skills
- Must love children and comfortable working around them
- Possess a cheery and pleasant disposition
- Meticulous and systematic with administrative procedures
- Has a good eye for details
- Excellent team player with a people-oriented personality

**Location**:
Jurong East

, permanent

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