IT Senior Executive/ Assistant Manager

1 week ago

Singapore BIPO Service Shanghai Limited Full time

**JOB DESCRIPTION**

**Role**:IT Senior Executive or Assistant Manager

**Reports to**: IT Infrastructure Manager

**Location**: Singapore

**Responsibilities**
- Implement and provide daily operational support on HRMS hosted in AWS, Aliyun or any other

cloud provider
- Provide technical support to maintain the micro-services to ensure stability and security of HRMS
- Provide technical support to client pertaining to IT Cloud Infrastructure for HRMS
- Provide regular support to HRMS version upgrade based on client’s time preference
- Provide support to perform daily service request from within BIPO
- Administer productivity tools, CI/CD tools and IAM process for various third-party platform used

within BIPO
- Provide end-user IT support, maintain purchase and support of IT inventory and IT office

infrastructure
- Liaise with external compliance auditor to achieve ISO 27001 standard
- Maintain system availability, respond to security incidents and system availability issues
- Perform IT operational task such as user access review, disaster recovery and PC audit
- Lead completion of assigned IT projects / task within timeline
- Adhere to IT policy and procedure

**Technical Skills and Competencies**
- Minimally 3 - 4 years of IT Support experience in cloud environment
- Diploma or Bachelor’s degree in Information Technology or equivalent field of study
- 2 years experiences in administrating Office 365, Azure AD, DNS hosting, Antivirus
- 2 years experiences with as administrating AWS and Aliyun platform
- 2 years experiences as Devops engineer in supporting CI\CD and familiar with Infrastructure as

Code methodology
- 1 year experience in supporting databases and scripting with SQL
- 1 year experience in supporting local SME office setup such as firewall, router, switch, access

point, printers, laptop
- Working knowledge in sever & database backup and patch management
- Working knowledge in scripting with Python, Powershell or Java
- Working knowledge in building and maintaining IAM operations such as integrating tools to Azure

AD for SSO
- Possess good interpersonal skills, ability to interact with all levels of staff
- Possess good problem-solving skillset, resourceful, well-organized, efficient and detail oriented
- Be contactable for after-office production support issues if needed
- Fluency in English is a must; fluency in Chinese is advantageous

**Useful links**

**Asia Pacific - Americas - Europe - Middle East & Africa
**About BIPO**

At BIPO, our passion for technology and innovation empowers businesses across the globe with

increased efficiency and convenience.

Our enterprise-ready **HR Management System** automates HR processes, simplifies workflows, and

delivers actionable insights to build the best employee experience. Complemented by our **global**

**payroll outsourcing **and **Employer of Record** **(EOR) services, **we support businesses to manage

today’s global workforce.

Established in 2010, and headquartered in Singapore, we are better connected to support your payroll

and people solutions needs through a global network of 30+ offices, four R&D centres, and business

partners across 100+ countries.

**Our products & services**
- HR Management System (HRMS)
- Global Payroll Outsourcing
- Employer of Record (EOR)

**Asia Pacific - Americas - Europe - Middle East & Africa

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