Global Management Associate Program

Transform Customer Experiences and Drive Retail Innovation At Castlery, we're redefining the boundaries of home elegance by creating designer furniture for the masses through a direct-to-consumer model. Since our inception in 2013, we've grown into a global brand, operating in Singapore, the U.S., and Australia, with plans to expand into new markets. With ambitious retail expansion plans, we're committed to taking a proud Singaporean brand to the world, delivering exceptional customer experiences across both online and offline channels. **About the Program** - "How can we redefine the shopping experience for customers around the world? What does it take to innovate in retail and create seamless journeys for our customers?"_ If these questions excite you, and you're passionate about transforming how people shop and experience omnichannel retail, this program is made for you The Retail Excellence Track of our 2-Year Global Management Associate Program is designed for aspiring leaders who want to shape Castlery's retail strategy and create meaningful customer experiences that drive retail revenue growth. This program is part of the Singapore Global Executive Programme (SGEP) by Enterprise Singapore (ESG), aimed at developing Singaporean talents for global opportunities. **What Makes This Program Unique**: - **Dual Exposure Across Online and Offline Channels**: Learn how customer experiences are shaped through omnichannel strategies, from projects to hands-on retail operations. - **Real Business Impact**:Tackle high-impact projects that enhance retail revenue, scale our offline presence in new markets, and improve global customer journeys. - **Structured learnings and mentorship** 1st year Complete three 4-month rotations in key functions such as Marketing Growth, Customer Experience Projects, and Showroom Operations, gaining insights into retail planning, execution, and customer engagement. 2nd year 12-months apprenticeship with one of our senior leaders to work on high impact projects - **Global Exposure**: Overseas assignments or study trips to gain global insights and experience. - **Competitive Compensation**: Includes performance bonuses and program incentives. - **Sponsorship and industry networking** activities from Enterprise Singapore. **Who are we looking for?** - **Strong Analytical Skills**: Ability to analyze data, uncover insights, and make informed decisions that improve retail excellence. - **Customer-Centric Mindset**: A keen interest in understanding customer behaviors and creating experiences that delight. - **Leadership Potential**: Proven ability to take initiative, lead projects, and thrive in dynamic environments. - **Adaptability and Drive**: A proactive attitude and willingness to tackle new challenges in a fast-paced setting. - **Educational Background**: Bachelor/Master's degree with excellent academic performance. If you're excited about building a career in retail strategy and shaping the future of a global brand, **we want to hear from you** **What we promise** **Our first promise - the ride of a lifetime** You'll be joining a company in its most exciting phase; we've proven our product market fit, and with the growing online penetration of furniture, we're now focused on hypergrowth. You'll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level. **Our second promise - a place to thrive** We're building a company that has people as one of the company's core pillars for success. It's our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery. We're committed to our employees' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development. Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.