Resilience Analyst

**Barclays Overview**

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

**We are an equal opportunity employer and we are opposed to discrimination on any grounds.**

**Working Flexibly**

**Hybrid Working**

**About APAC Resilience & Crisis Management**

Resilience is the ability to ensure a highly available end-to-end service to our customers, aligned to and measured through Business Services and Processes and underpinned by robust and clear policies, standards, procedures, metrics and reporting at all levels of the organisation. APAC Resilience is responsible for delivering the frameworks, translating the policy and standards and driving the implementation of resilience and crisis management enhancing initiatives for APAC (including Singapore, Japan, Hong Kong, China, Taiwan, Australia and India).

The Barclays Crisis Management program is driven out of the Chief Security Office, which supports all Business Units across Barclays, driving the strategy to safeguard Barclays and our customers from incremental sudden disruptive risks and events by delivery of a proactive and integrated approach to incident and crisis management. This role supports Crisis Management in APAC to ensure that the structure, plans and associated documentation is up to date and fit for purpose to be used to respond to a business impacting event and that business areas are prepared for such events.

**Overall purpose of role**
- To support, develop, maintain and improve a business aligned, efficient and effective, Resilience programme.
- To provide APAC resilience related support across a portfolio of business areas within Asia Pacific Region, working within the business to deliver an acceptable risk position and assisting the businesses to ensure compliance against the Operational Recovery Planning Policy and Standards.
- To facilitate regular crisis management exercises in order to ensure robust responses to events, incidents and/or crisis.

**Key Accountabilities**
- Understand the Barclays Operational Recovery Planning Policy and Standards to support governance and reporting activities
- Participate in external and internal reviews (such as gap analyses, regulatory reviews and audits)
- Facilitate education & awareness programme for colleagues and stakeholders
- Guide business areas in their business services planning and workforce recovery planning (including development of recovery strategies)
- Facilitate regular plan testing, remediation and reporting
- Provide Work Area Recovery (WAR) site administration and maintenance support
- Guide business areas in crisis leadership or site response team setup/review
- Provide timely crisis management/exercise support in response to an event, incident and/or crisis
- Support Operational and Technology Resilience queries
- Ensuring that the Resilience toolsets (e.g. MyResilience, BAlert, Resilience Data Insights Portal) are maintained, updated and reflective of the businesses preparedness.

**Risk and Control Objective**

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

**Person Specification**
- Detail oriented with the ability to multi-task
- Able to prioritise work assignments
- Able to communicate effectively with internal staff and counterparts
- Good time management and strong follow-through skills

**Essential Skills / Basic Qualifications**
- Diploma from a recognised polytechnic
- Academic Qualification in Banking and Finance preferred

Purpose and Values***

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Emp