UX Designer

Location: Singapore, Singapore

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

About **The Digital Factory**

The Digital Factory was launched in July 2017 in Paris as a fully-fledged internal digital company whose mission is to accelerate the digital transformation of Thales and its customers. It now already hosts more than 230 experts in digital technologies (Cloud, Internet of Things, big data, artificial intelligence, cybersecurity etc) and methods (design thinking, lean start-up, agile software development) to develop innovative products in close collaboration with future users. The Digital Factory delivers first versions of new digital services in a few months to quickly test operational and business value, through Minimum Viable Products (MVP). With many MVPs already delivered in domains such as air traffic management, avionics equipment repair, drone operations, airport passenger experience, maritime traffic, metros maintenance, the Digital Factory allows Thales’s customers to quickly experiment new solutions at a rapid rate to improve their operations and customers experience.

We are looking to further strengthen our design team in Singapore to provide our business lines and customers a user focussed edge when delivering products and solutions.

Read on to see if you will fit in with us.

Who Are You?
- You are an end-to-end UX generalist who can take a product from initial conception to the designed solution.
- You are at least four to five years old into the practice of user experience design.
- You have already evolved in (or willing to immerse into) an agile and scrum environment.
- You have a good knowledge and practice of the UX/Lean UX methodology.
- You prefer to design collaboratively with an iterative mindset, and engage your stakeholder to do the same.
- You are open-minded.
- You enjoy seeking feedback from the users and stakeholders; so you may benefit from them to optimise your designs and your practices.
- You are autonomous and know how to adapt quickly and drive change for the better.
- You bloom in a team and like working in a collaborative environment.
- You agree that data over opinion is a healthy and an important mentality.
- You are adept at tool

What To Expect Culturally?
- **Be hungry**: we want to make, to learn, to increase, to be fascinated and committed.
- **Be humble**: we are be capable of recognising our own errors and improve constantly.
- **Be aware**: we seek to have an intuitive understanding of team dynamics through empathy, emotional intelligence and active listening

What Can We Implement Together?

By joining us, you will own and handle the design of our MVPs (Minimum Valuable Products) or even contribute as a consultant within Thales Group’s projects or products. You will be the nurturing voice of design transformation within the Group by exemplifying the values of Digital Factory beyond its business lines.

So, you will find yourself engaging in the following scopes and activities:

- Own the projects; by collaborating and modelling the user experience of various business-to-business (B2B) systems and solutions from within Thales’ business lines and beyond (such as joint labs with external customers).
- Design and facilitate user research studies to uncover needs and pain points using various methods (user interviews, surveys, desk research, card sorting, user testing, tree-testing etc).
- Drive co-creation of archetypes and research outcomes (user persona, user journey, experience maps, wireframes, etc).
- Design the UI with best practices and rigorously validate them with end-users.
- Iterate designs based on the user test findings.
- Collaborate with the product owners to refine user stories and with the developers to implement the UI. Contribute to the design system, alpha style guides and liaise with the design system owners to ensure alignment with best practices.
- Engage with stakeholders to define ideal ways of working for the success of the product.