Service Delivery Executive

1 day ago


Bishan, Singapore LGA Telecom Pte Ltd Full time

**About LGA Telecom**

LGA Telecom is a leading provider of innovative telecommunications solutions, dedicated to connecting businesses and empowering their growth. We specialize in delivering reliable, high-speed connectivity and advanced communication services. Our success is built on a foundation of technical expertise and an unwavering commitment to customer satisfaction.

**Position Overview**

**Key Responsibilities**

**Service Delivery & Project Management**:

- Act as the single point of contact for clients for all post-sales activities, ensuring a smooth transition from the sales team.
- Manage the end-to-end delivery process for new telecom services, including but not limited to: internet circuits, MPLS networks, SIP trunks, and cloud-based solutions.
- Develop and maintain detailed project plans, outlining timelines, milestones, dependencies, and resource requirements.
- Proactively manage and coordinate with internal technical teams (engineering, network operations) and external vendors/carriers to ensure timely service delivery.
- Identify potential risks and delays in the delivery process and implement effective mitigation strategies.

**Order Fulfillment & Provisioning**:

- Accurately process and manage customer orders, ensuring all necessary documentation is complete.
- Oversee the provisioning and configuration of services, working closely with technical teams to meet customer specifications.
- Track order progress meticulously, providing regular updates to customers and internal stakeholders.
- Validate that delivered services meet the agreed-upon standards and specifications before customer handover.
- Trigger billing readiness once delivery is confirmed.
- Maintain order documentation for compliance and audit.

**Customer Relationship Management**:

- Build and maintain strong, long-lasting relationships with assigned clients.
- Provide regular, clear, and concise communication to customers regarding the status of their orders and projects.
- Manage customer expectations effectively and handle any queries or concerns promptly and professionally.
- Conduct service implementation review meetings and handover sessions to the account management/support teams.

**Qualifications and Experience**

**Required**:

- Degree or Diploma in Business Administration, Information Technology, Telecommunications, or a related field.
- Proven experience (2+ years) in a service delivery, project coordination, or customer-facing technical role within the telecommunications or IT industry.
- Strong project management skills with experience managing multiple projects with competing deadlines.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
- Exceptional organizational skills and attention to detail.

**Job Types**: Full-time, Permanent

Work Location: In person



  • Bishan, Singapore Koko Delivery Service Full time

    Same-day Collection and Delivery of Goods - 3 Waves Timeslot Delivery - Careful Handling of Goods - Lightweight Goods **Job Requirements** - Class 3 / 3A License Drivers - 6 Days a Week **Job Benefits** - Company Van can be brought back home - Medical and Annual Leave Provided - Competitive Salary with CPF Contributions We are looking for drivers to join...


  • Bishan, Singapore Koko Delivery Service Full time

    **Job Overview** Oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will play a vital role in maintaining operational excellence, ensuring customer satisfaction, and upholding our core values of reliability, safety, accountability, and customer satisfaction. **Key Responsibilities** - **Team...

  • Delivery Assistant

    2 weeks ago


    Bishan, Singapore ANB LOGISTICS N SERVICES PTE. LTD. Full time $19,200 - $22,764 per year

    ANB LOGISTICS N SERVICES PTE. LTD. is hiring a Full time Delivery Assistant role in Bishan, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Afternoon, MorningTuesday: Afternoon, MorningWednesday: Afternoon, MorningThursday: Afternoon, MorningFriday: Afternoon, MorningSaturday: MorningExpected salary:...


  • Bishan, Singapore Thestagewalk Pte Ltd Full time

    We are looking for proactive individual who are awesome team player to join our growing team Main responsibilities - Process customers’ orders efficiently and accurately, dispatch and delivery - Management of inventories / Stock-taking - Processing returns, damage and transfer item. - Oversee/Manage stock inventory for retail racks - Assist in all...


  • Bishan, Singapore One Vogue Pte Ltd Full time

    Responsibilities: - Provide excellent customer service and deliver memorable experiences - Handle customer feedback, complaints, and inquiries - Maintain effective communication for customer retention - Generate reports and suggest service improvement initiatives - Perform cashiering duties - Maintain and update appointments for servicing and repairs -...

  • Service Technician

    1 week ago


    Bishan, Singapore Medicare Singapore Full time

    Responsibilities - Provide technical and engineering support for medical and aesthetic equipment which includes on-site maintenance servicing. - Provide after-sales maintenance service to customers, perform calibration of electronic components, understand Ultrasound components, and execute laser alignment procedures. - Manage routine repair work and provide...

  • Branch Support

    22 hours ago


    Bishan, Singapore Richdale International Executive Search Pte Ltd Full time $90,000 - $120,000 per year

    Richdale International Executive Search Pte Ltd is hiring a Full time Branch Support role in Bishan, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonTue morningTue afternoonWed morningWed afternoonThu morningThu afternoonFri morningFri afternoonSat morningSat afternoonJob...

  • Delivery Driver

    2 weeks ago


    Bishan, Singapore ANB Logistics N Services Pte Ltd Full time $35,000 - $45,000 per year

    · Possess a Class 3 driving license, those who possess class 4 license will be an advantage.· Ensure goods are safely and timely delivered / collection in good conditions· Provide friendly service to our customers· Maintain and ensure cleanliness of company vehicles· Picking, packing, checking and handling of goods· Loading and unloading inventory...


  • Bishan, Singapore Mind Stretcher Full time

    **BE INSPIRED & INSPIRE OTHERS** **Join US**! Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome...


  • Bishan, Singapore First Security& Private Investigation(s) Pte Ltd Full time

    **We're Hiring: Business Development Executive / Account Manager** **Location: Singapore | Full-Time | Industry: Security Services** Are you a driven, results-oriented professional with a passion for client relationships and business growth? Join **First Security**, a trusted name in the security services industry since 1995. With over two decades of...